Status Finished
Started Wednesday, 19 November 2025
Completed Wednesday, 19 November 2025
Duration 7 hours 13 mins
Grade 372.00 out of 402.00 (92.54%)

Question 1

Correct
Mark 1.00 out of 1.00

Question text

An organization is initiating a project that will be using new technology. The complexity of the project requires excellent technical skills. After reviewing the proposed project management plan, the project sponsor asks for options to reduce the labor cost without introducing risk to the project delivery. What should the project manager do first?
Question 1 Answer
A.
Review the risk register and assign functional managers as resources.
B.
Analyze the resource pool and assign internal resources who participated in past projects.
C.
Perform an analysis of the key cost drivers and present alternatives.
D.
Review the work breakdown structure (WBS) to ensure there are adequate resources.

Feedback

Question 2

Correct
Mark 1.00 out of 1.00

Question text

Acompany recently adopted agile to develop innovation projects. The project manager is experiencing problems with some team members who consider some agile ceremonies to be unnecessary. What should the project manager have done before the beginning of the project?
Question 2 Answer
A.
Conducted a survey to determine if the team was willing to adopt agile ceremonies on the current project.
B.
Prepared an inception deck and clearly explained the purpose of agile ceremonies and their benefits to the project.
C.
Discussed with the product owner and requested assistance by requiring the adoption of agile ceremonies.
D.
Discussed with the project sponsor about convincing the team to adopt the agile ceremonies as part of their routine.

Feedback

Question 3

Correct
Mark 1.00 out of 1.00

Question text

Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time. What should the project manager do?
Question 3 Answer
A.
Reschedule on-site training to online sessions.
B.
Create a risk and assign remediation actions.
C.
Cancel all of the on-site training sessions.
D.
Document the project issue and provide options.

Feedback

Question 4

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a new project. The project is for a new product that the company wants to launch as soon as possible to test market readiness. The project is part of a large business transformation, and the objective is to open delivery channels for the new product. Which delivery approach should the project manager recommend?
Question 4 Answer
A.
An adaptive approach with clearly defined user stories.
B.
A predictive approach with an experienced project team.
C.
A predictive approach with clear acceptance criteria.
D.
An adaptive approach with loosely defined large epics.

Feedback

Question 5

Correct
Mark 1.00 out of 1.00

Question text

A major public-transportation construction project is aimed at significantly reducing emissions. The project has been severely delayed due to noncompliance with environmental codes and by laws. What should the project manager have done to prevent this?
Question 5 Answer
A.
Incorporated sufficient schedule reserves based on similar delays in past projects.
B.
Appointed a senior environmental compliance officer to report directly to the project manager.
C.
Mapped environmental compliance requirements, identified risks to achieving them, and prepared mitigations.
D.
Approached the regulator for a partial waiver in light of the environmental importance of the project.

Feedback

Question 6

Correct
Mark 1.00 out of 1.00

Question text

Travel restrictions are suddenly imposed during a project’s execution. The team members reside in different geographic locations. What should the project manager do next to address this issue?
Question 6 Answer
A.
Halt all processes until procurement and implementation of solutions are completed.
B.
Place a hold on activities until the team can resume the work on-site.
C.
Ask the team members to proceed independently while examining needs and alternatives.
D.
Obtain and implement the sponsor’s recommendations for a solution.

Feedback

Question 7

Correct
Mark 1.00 out of 1.00

Question text

After the project charter’s approval, the project manager needs to work on detailed project requirements, constraints, and assumptions with stakeholders. However, not all of the stakeholders are immediately available for a meeting in the short term. What should the project manager do in order to gather the information needed from stakeholders?
Question 7 Answer
A.
Conduct a meeting to build the project management plan with the stakeholders who are available.
B.
Escalate to the project sponsor that not all stakeholders are available for a meeting.
C.
Meet with the project management team to build the project management plan before consulting stakeholders.
D.
Email, call, or meet with each stakeholder separately to obtain their input.

Feedback

Question 8

Correct
Mark 1.00 out of 1.00

Question text

A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters. Which two actions should the project manager leverage to ensure the team is meeting performance expectations? (Choose two)
Question 8 Answer
A.
Hold daily virtual meetings to review progress.
B.
Implement time-keeping software for team members.
C.
Task functional managers to drive accountability.
D.
Utilize a web-based kanban board.
E.
Require a monthly individual status report.

Feedback

Question 9

Incorrect
Mark 0.00 out of 1.00

Question text

A human resource (HR) acquisition process for a large project has recently changed. One major process change includes the approval of the financial manager and the recruitment manager. This change to the process implies longer processing. The project urgently needs new resources. What should the project manager do?
Question 9 Answer
A.
Adapt the resource management plan and ask for financial approval before sending it to the customer.
B.
Assess the impact of the change and review the project management plan for next steps.
C.
Ask the financial manager to delay implementation due to potential project delays and penalties.
D.
Review the project schedule to determine which technique will reduce impact on project duration.

Feedback

Question 10

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working with team members and customers who are operating in multiple countries. The team is working on implementing a new technology that includes ambiguities, uncertainties, and unknowns, both in terms of technology and of the end-user expectations for this solution. What should the project manager do to keep the stakeholders engaged?
Question 10 Answer
A.
Use email as a communication channel.
B.
Use feedback and decision-making tools.
C.
Use meetings as a communication channel.
D.
Use a shared collaboration platform.

Feedback

Question 11

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a software development project that will assist in maintenance management for a power plant. The project manager is analyzing project performance data and trying to forecast if the project will have any slippage in the future. What should the project manager do?
Question 11 Answer
A.
Perform quality control analysis.
B.
Perform schedule analysis.
C.
Perform trend analysis.
D.
Perform root cause analysis (RCA).

Feedback

Question 12

Correct
Mark 1.00 out of 1.00

Question text

A project manager was informed by their supplier that there will be an upcoming raw material shortage due to a regulatory change. What should the project manager do?
Question 12 Answer
A.
Tell the supplier that they have an obligation to supply the raw material.
B.
Search for a new supplier that can deliver the same materials on time.
C.
Seek advice from the legal department and implement penalties.
D.
Assess the possible impact of the raw material shortage on the project.

Feedback

Question 13

Correct
Mark 1.00 out of 1.00

Question text

An agile project for a database migration impacts nearly all business units of the corporation. Every effort has been made to complete the migration before the end-of support date for the database platform. Anew impediment now implies the need to continue use of the old platform another year at a higher support price. What should the product owner do about this situation?
Question 13 Answer
A.
Reprioritize the backlog based on value and cost of delay divided by duration.
B.
Reprioritize the backlog based on story size and competence availability.
C.
Remove low-value items from the backlog to compensate for the higher cost.
D.
Switch to a predictive approach to prevent any further delays to completion.

Feedback

Question 14

Correct
Mark 1.00 out of 1.00

Question text

During the execution of a project, a key stakeholder complains to the project manager about recent communications. The key stakeholder explains that the relevant information from the project team was incomplete and late. As a result, the key stakeholder is beginning to disengage from the project. What should the project manager do?
Question 14 Answer
A.
Explain to the key stakeholder the way in which the project team communicates information.
B.
Ask the project sponsor to hold a meeting with the key stakeholder to ensure that the stakeholder is engaged in the project.
C.
Send relevant information to all key stakeholders simultaneously to ensure consistent communication.
D.
Update the communications management plan to fulfill the key stakeholder’s expectations about relevant information.

Feedback

Question 15

Correct
Mark 1.00 out of 1.00

Question text

An organization embarking on a significant transformation initiated a project to improve and document business processes. One of the objectives of the project is to implement agile project delivery. What is the main reason for adopting agile?
Question 15 Answer
A.
Projects will be completed faster, saving time and money.
B.
Projects will deliver early and use value based on priority.
C.
Projects will be delivered with very low risk to the organization.
D.
Projects will be delivered with significant cost savings.

Feedback

Question 16

Correct
Mark 1.00 out of 1.00

Question text

A highly critical project is in jeopardy due to missing professional resources. What should the newly assigned project manager do first?
Question 16 Answer
A.
Find available professionals within the organization to fill the gaps.
B.
Allocate funding for seeking external professionals to fill the gaps.
C.
Determine the possibility for team members to split up the required tasks.
D.
Request additional budget for team training for the missing expertise.

Feedback

Question 17

Correct
Mark 1.00 out of 1.00

Question text

A company is launching a new product that has to be ready before the summer season begins. After the discovery process, the team realizes that the requirements are very uncertain. What should the project manager do?
Question 17 Answer
A.
Invite stakeholders to discuss project requirements prioritization.
B.
Register a risk and define a contingency plan to finish the project on time.
C.
Ask to include some business subject matter experts (SMEs) in the team.
D.
Assist the team in proposing a minimum viable product (MVP).

Feedback

Question 18

Correct
Mark 1.00 out of 1.00

Question text

An internal virtual team is meeting daily to review iteration progress, as well as to conduct other technical and followup calls with key stakeholders. The team seems to be disengaged. How should the project manager approach this situation?
Question 18 Answer
A.
Give the team members a few days off to reduce stress.
B.
Reduce the number of internal and external meetings.
C.
Review team assignments and reduce the workload.
D.
Schedule one-to-one meetings and team-building meetings.

Feedback

Question 19

Correct
Mark 1.00 out of 1.00

Question text

A project manager leads a project that implements a new process throughout the organization. The rollout is done in stages and the project manager planned a demonstration for the pilot business units. A manager from a business unit that is scheduled for a later date asks to be invited to the sprint review. What should the project manager do?
Question 19 Answer
A.
Refer the sprint review request to the project sponsor.
B.
Ask the manager to get an approval from the product owner.
C.
Invite the manager to the scheduled sprint review.
D.
Organize a special demonstration for the manager only.

Feedback

Question 20

Correct
Mark 1.00 out of 1.00

Question text

A customer is concerned with the quality of the product delivery, as the production deployment is approaching. What should the project manager do next to ensure acceptance of the deliverables?
Question 20 Answer
A.
Test product integration in accordance with the requirements.
B.
Evaluate the quality checklist for product compliance.
C.
Review the approved exit criteria for the product.
D.
Verify the production budget before advancing the product.

Feedback

Question 21

Incorrect
Mark 0.00 out of 1.00

Question text

A project management office (PMO) director finds that the project managers leading software development projects are not consistently seeking approval from other division leaders in cybersecurity and operations before deploying code into production. The PMO director asks the project manager to develop a solution for this issue. What should the project manager do to fix this problem?
Question 21 Answer
A.
Establish a daily scrum meeting and invite division leaders to attend so they can be aware of upcoming code releases.
B.
Provide division leaders with a teleconference phone number to call if they have concerns after code is deployed into production.
C.
Create a new policy requiring project managers to email division leaders before deploying code into production.
D.
Launch an enterprise governance structure comprised of division leaders to establish policies for code releases.

Feedback

Question 22

Correct
Mark 1.00 out of 1.00

Question text

A project manager has received feedback from stakeholders regarding poor communication about project progress. Weekly status reports were provided to the project management office (PMO), and the standard communications management plan was followed. What should the project manager do?
Question 22 Answer
A.
Perform a root cause analysis (RCA) of the existing communication approach.
B.
Ensure that all of the complaining stakeholders are on the distribution list.
C.
Create a change request for implementing an online collaboration tool.
D.
Distribute hard copies of status reports and confirm that messages were read.

Feedback

Question 23

Correct
Mark 1.00 out of 1.00

Question text

A project manager prepared a project benefits management plan. Which of the following should be included in this document?

Question 23 Answer
A.
Project requirements, target benefits, issue log, metrics
B.
Target benefits, strategic alignment, time frame for realizing benefits
C.
Strategic alignment, benefits owner, risk register
D.
Target benefits, benefits owner, lessons learned

Feedback

Question 24

Correct
Mark 1.00 out of 1.00

Question text

A hybrid project has just deployed, and the project manager is planning project closure with lessons learned workshops. A key stakeholder informs the project manager that having the Scrum team in the workshops is a waste of time because the project was delivered successfully. What should the project manager do?
Question 24 Answer
A.
Ask the Scrum team members to share retrospectives.
B.
Ask the scrum master to attend the workshops.
C.
Invite the Scrum team members as optional participants.
D.
Invite the Scrum team members as mandatory participants.

Feedback

Question 25

Correct
Mark 1.00 out of 1.00

Question text

A project manager is performing earned value management (EVM) for a cross-country pipeline project. The project manager has determined the ratio of earned value (EV) to actual cost (AC) for the project and has found the calculated result to be 0.9024. What does this value mean for the project?
Question 25 Answer
A.
The project has started exceeding the planned cost.
B.
The project is earning less value than was planned.
C.
The project has earned more value than planned.
D.
The project is close to exceeding the planned cost.

Feedback

Question 26

Correct
Mark 1.00 out of 1.00

Question text

A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users.

What should the project manager do next?

Question 26 Answer
A.
Discuss the issue with the team member in a one-on-one meeting.
B.
Ask the team member to justify the delay during a team meeting.
C.
Review the human resources (HR) policies for relevant corrective actions.
D.
Escalate the performance issue to the team member’s functional manager.

Feedback

Question 27

Correct
Mark 1.00 out of 1.00

Question text

A project team member just informed the project manager that the license for the software that the team uses to perform calculations has just expired. As a result, the team cannot continue with their project tasks.

What should the project manager do first?

Question 27 Answer
A.
Issue a formal complaint to the project sponsor claiming a lack of proper tools.
B.
Meet with the IT team to evaluate how fast the software license can be renewed.
C.
Ask the team to fast-track the project and perform tasks that do not require calculations.
D.
Ask the team members to find an alternative way to perform calculations.

Feedback

Question 28

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope. What should the project manager do first?
Question 28 Answer
A.
Evaluate the cost of the additional requested work.
B.
Evaluate the impact and submit a change request.
C.
Discuss the requested change with the sponsor.
D.
Discuss the requested change with the team.

Feedback

Question 29

Correct
Mark 1.00 out of 1.00

Question text

A project being constructed in a remote rural area is nearing the end of construction. The project manager would like to share the good news with stakeholders. How should the project manager communicate with the local community?
Question 29 Answer
A.
Social media
B.
Email
C.
Meetings
D.
Newspapers

Feedback

Question 30

Correct
Mark 1.00 out of 1.00

Question text

A project manager starts to receive emails from different stakeholders requesting information about the project status. What should the project manager do to avoid this in the future?
Question 30 Answer
A.
Designate a team member to respond to the emails from these stakeholders.
B.
Include the stakeholders’ emails in all of the project status communications.
C.
Include the project stakeholders’ needs while planning the project communications strategy.
D.
Schedule weekly project status meetings with all stakeholders including the customer and internal resources.

Feedback

Question 31

Correct
Mark 1.00 out of 1.00

Question text

A credit collection company is implementing new software to assist customer service agents when calling clients for payments. The software will benefit the company by freeing up staff to work on other projects. Several business areas want to take advantage of this benefit. What should the project manager do?
Question 31 Answer
A.
Request all of the business areas to plan for a portion of the benefit equally and include it in their staffing plans.
B.
Set up a stakeholder session with all teams to agree and document the benefits and establish ownership.
C.
Ask the project sponsor for approval to distribute the project benefits equally to the business areas.
D.
Ask the project sponsor to make a decision on who will own the benefit and document the decision.

Feedback

Question 32

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a product feature rollout that will gain more subscribers for a video- streaming application. During the backlog grooming phase, the business stakeholders were unable to understand the feature integration with the product and raised concerns. What can the project manager do to demonstrate the feature integration?
Question 32 Answer
A.
Involve business stakeholders in the iteration retrospective.
B.
Include the business stakeholders in the iteration review.
C.
Review the backlog in detail with the business stakeholders.
D.
Create a task for the iteration review and add it to the backlog.

Feedback

Question 33

Correct
Mark 1.00 out of 1.00

Question text

A project sponsor insists that the project scope for a new product launch should include two geographical locations. However, after the project scoping session was done, a project charter was completed and approved with one location only. What should the project manager do?
Question 33 Answer
A.
Ask the sponsor to increase the budget and schedule of the project to accommodate the additional scope.
B.
Encourage the sponsor to start another project for the additional location so that the current project is not impacted.
C.
Assess the impact to the scope and submit a change request for approval of the two locations before including them in the scope of the project.
D.
Discuss with the sponsor that the project scope is approved and it is not possible to include two locations as it will affect the budget.

Feedback

Question 34

Correct
Mark 1.00 out of 1.00

Question text

An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA). What should the project lead do?
Question 34 Answer
A.
Facilitate the meeting so anyone can share their ideas and is heard during the session.
B.
Allow the team to self-organize so one of the resources can lead the team to achieve consensus.
C.
Discuss the product owner’s recommendations with the team and implement the agreed-on solutions.
D.
Discuss the recommendations with the test manager and request better quality control.

Feedback

Question 35

Correct
Mark 1.00 out of 1.00

Question text

During the closing process, the project manager learns that one deliverable is not meeting customer expectations. How should the project manager proceed?
Question 35 Answer
A.
Contact the project sponsor and ask for help in negotiating the closing of the project with the customer.
B.
Ask the customer to issue a change request with the information to analyze and provide a solution.
C.
Review the deliverable requirements, check the customer approval criteria, and proceed accordingly.
D.
Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties.

Feedback

Question 36

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a hybrid project that is building an app for a travel industry startup. Due to unforeseen events, the features and the overall solution will not be useable by many customers due to new travel restrictions. What should the project manager do first?
Question 36 Answer
A.
Release the team and help them achieve their potential on a new project.
B.
Ask the organization’s management for advice regarding the project’s direction.
C.
Assess the environmental changes and recommend a pivot for the project.
D.
Pause the project if business value cannot be reached and collect lessons learned.

Feedback

Question 37

Correct
Mark 1.00 out of 1.00

Question text

During the execution of a project, an experienced team member informs the project manager that they cannot take part in all of the scheduled project activities due to a conflicting operational schedule. What should the project manager do?
Question 37 Answer
A.
Replace the team member with another available resource on the team.
B.
Discuss the situation with the team member’s functional manager to see if the schedule can be adjusted.
C.
Check with the project management office (PMO) on the available resources to complete the activities.
D.
Encourage the team member to prioritize scheduled project activities.

Feedback

Question 38

Correct
Mark 1.00 out of 1.00

Question text

A company’s key product is evolving and requires the use of a new technology. No one on the team is familiar with this technology; however, experienced developers on the team volunteered to study the concepts and application and believe they will be able to take full responsibility for the new technology. What should the project manager do?
Question 38 Answer
A.
Descope this requirement as the developers have more important tasks.
B.
Support the developers with their intention to learn the new technology.
C.
Hire externally since the internal developers already have assigned work.
D.
Outsource the technology work to a third party so as not to delay work.

Feedback

Question 39

Correct
Mark 1.00 out of 1.00

Question text

In a frequently changing project, the project manager discovers a customer requirement change during a daily meeting. What should the project manager do?
Question 39 Answer
A.
Validate the requirement change with the product owner and development team before redefining the scope.
B.
Tell the customer that the requirement change will be put into the next project phase if management approves.
C.
Escalate to management for approval since the change was not included in the original requirements.
D.
Give the change to the scrum master to investigate how much additional effort the change will require.

Feedback

Question 40

Correct
Mark 1.00 out of 1.00

Question text

By the end of the first sprint, a project lead notices that one of the team members is not performing very well. Which form of communication should the project lead use to handle the situation?
Question 40 Answer
A.
Informal written communication, such as a friendly reminder
B.
Formal written communication, such as an email with a copy sent to the manager
C.
Informal verbal communication, such as a conversation
D.
Formal verbal communication, such as a conversation at the end of the sprint retrospective

Feedback

Question 41

Correct
Mark 1.00 out of 1.00

Question text

A large global organization developed a new medical implant that requires compliance with local government regulations. The approval process for one country is lengthy and will impact the intended launch date. What should the project manager do?
Question 41 Answer
A.
Organize an online distribution channel from another country.
B.
Ask the sponsor to authorize the launch and then wait for approval.
C.
Ask the board to use their influence and speed up the approval.
D.
Work with the team to find ways to bypass the regulations.

Feedback

Question 42

Correct
Mark 1.00 out of 1.00

Question text

Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations. What should the project manager do?
Question 42 Answer
A.
Speak individually with the team members who do not participate in conversations.
B.
Manage time efficiently using the agenda and ask each participant to contribute.
C.
Speak individually with the team member who always disrupts the conversations.
D.
Start the meeting with a review of the ground rules, meeting objectives, and the agenda.

Feedback

Question 43

Correct
Mark 1.00 out of 1.00

Question text

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.

Which two actions should the project manager take? (Choose two)

Question 43 Answer
A.
Interview the most resistant team members to persuade them to try to accept an agile approach.
B.
Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.
C.
Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.
D.
Meet with management to explain the team’s resistance to the agile approach and request that they formally ask the team to implement agile.
E.
Brainstorm with the team to understand the specifics of the team’s project and to identity possible alternative approaches for the team.

Feedback

Question 44

Correct
Mark 1.00 out of 1.00

Question text

During the service procurement process for a strategic project, only one bidder submitted a bid. The price of the offer is significantly large and the project sponsor is not convinced that the return on investment (ROI) can be achieved. How should the project manager address this issue?
Question 44 Answer
A.
Re-visit the project charter and seek other alternatives.
B.
Proceed and issue the purchase order as this project is important.
C.
Speak with the CEO and ask for their support to approve the offer.
D.
Analyze the bounds of negotiations for project agreements.

Feedback

Question 45

Correct
Mark 1.00 out of 1.00

Question text

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member’s performance was poor, and the team had difficulty meeting the iteration goals. How should the project manager handle this situation?
Question 45 Answer
A.
Inform the human resource (HR) department about the issue.
B.
Allow the project team to discuss the problem with this team member.
C.
Discuss the issue with the team member’s functional manager.
D.
Speak to the team member regarding the need to improve performance.

Feedback

Question 46

Correct
Mark 1.00 out of 1.00

Question text

A project team is trying to meet the milestone target dates in order to receive a bonus promised by the project sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and delays. Tensions are high, and the sponsor is concerned. What should the project manager do?
Question 46 Answer
A.
Schedule a team-building activity to boost the team’s morale.
B.
Discuss with the team how the project objectives can be met.
C.
Organize a team meeting to remind the team of the ground rules.
D.
Request that the sponsor increase the bonus for high performers.

Feedback

Question 47

Correct
Mark 1.00 out of 1.00

Question text

A project has completed design activities ahead of schedule. Suddenly, the project manager is informed by a vendor that a deliverable may not meet the agreed delivery time frame due to a resource shortage. The internal team asked if they should continue to deliver as per the schedule. What should the project manager do?
Question 47 Answer
A.
Discuss with the team the need for longer hours to minimize the impact.
B.
Inform the project team that they may proceed at a more relaxed pace.
C.
Inform the project team that some of them will work for the vendor.
D.
Discuss with the project team alternative options to deliver as planned.

Feedback

Question 48

Correct
Mark 1.00 out of 1.00

Question text

Contract terms used during the tender phase for a new power-generation facility must be revised before signing with the successful bidder because the terms of the tender have been amended to accommodate the new financial regulations on company tax. Which approach should the project manager take to implement this amendment?
Question 48 Answer
A.
Sign the contract as per the original terms but allow the successful bidder to submit a new contract price.
B.
Amend the contract terms and sign a revised contract with the successful bidder.
C.
Retender the entire scope because the terms of the contract have changed significantly.
D.
Discuss the new terms with the successful bidder to assess its impact on the contract price.

Feedback

Question 49

Correct
Mark 1.00 out of 1.00

Question text

A project is on its fourth iteration out of six. During iteration planning, a team member informs the project manager that their computer is not working. What should the project manager do next?
Question 49 Answer
A.
Suggest that the team member contact the IT department.
B.
Facilitate a priority resolution of the issue with the IT department.
C.
Update the issue log and escalate the problem to the product owner.
D.
Ask the other team members to step in and do the work.

Feedback

Question 50

Correct
Mark 1.00 out of 1.00

Question text

An organization that embraced agile a couple of years ago is looking for a more efficient way to ensure that the increments produced in each sprint meet the end users’ quality requirements. What should the project lead recommend?
Question 50 Answer
A.
Develop a more comprehensive template for the definition of done (DoD).
B.
Increase the percentage allocated for testing each backlog item.
C.
Organize more frequent sprint reviews with a broader audience.
D.
Establish a quality assurance (QA) team separate from the development team.

Feedback

Question 51

Incorrect
Mark 0.00 out of 1.00

Question text

A software development project completed the initiation phase. The technical design was approved by the project steering committee. Later, it was discovered that the design will impact the company’s production system. A new technical design must be found and this could delay the project by 3 months. What should the project manager do first?
Question 51 Answer
A.
Log the technical design delay as a risk in the project risk log.
B.
Set up a steering committee session to review the project delay.
C.
Continue with the approved design so that the project is not delayed.
D.
Ask the steering committee to approve a new technical design.

Feedback

Question 52

Correct
Mark 1.00 out of 1.00

Question text

A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met. What should the project manager do to meet these requirements?
Question 52 Answer
A.
Determine potential threats regarding compliance with the regulations.
B.
Ask human resources (HR) to assign a compliance specialist to the team.
C.
Validate that the software is compliant with standards and regulations.
D.
Measure th e extent to which the project complies with the regulations.

Feedback

Question 53

Correct
Mark 1.00 out of 1.00

Question text

A project is on its second iteration out of six. The team realizes that a key deliverable will depend on the acquisition of a new device. What should the project manager do?
Question 53 Answer
A.
Register a risk and escalate it to the project sponsor.
B.
Include the responsibility for acquisition with the core team.
C.
Detail the reason for the deliverable delay in the status report.
D.
Invite the stakeholders to discuss prioritization of a new deliverable.

Feedback

Question 54

Correct
Mark 1.00 out of 1.00

Question text

A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that worked well for previous projects. However, a few team members are not happy with this plan. What should the project manager have done to avoid this?
Question 54 Answer
A.
Asked the project sponsor for approval to purchase the newest collaboration tool on the market.
B.
Met with the project team to determine their collaboration needs and identified tools that will work best.
C.
Allowed the project team members to use the tools that will work best for them for this project.
D.
Delegated the responsibility of selecting the collaboration tools to the project’s technical lead.

Feedback

Question 55

Correct
Mark 1.00 out of 1.00

Question text

A project manager is well informed on the industry standards of the organization and believes that they are not reflected in the project deliverables. What should the project manager review next?
Question 55 Answer
A.
Quality process
B.
Quality management plan
C.
Organizational process assets (OPAs)
D.
Project charter

Feedback

Question 56

Correct
Mark 1.00 out of 1.00

Question text

A project manager is part of an organization that is assessing the use of agile delivery approaches. A new project management office (PMO) manager who had a bad experience with a Scrum approach recommended that the project board replace Scrum with a predictive approach. What should the project manager do?
Question 56 Answer
A.
Review the benefits realization plan to include the cost of the change.
B.
Define a project management plan for the new approach, as needed.
C.
Define a risk management plan for the new approach, as needed.
D.
Review the communications management plan to identify new stakeholders.

Feedback

Question 57

Correct
Mark 1.00 out of 1.00

Question text

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform. What should the project manager do?
Question 57 Answer
A.
Discuss this with the project team and select the appropriate tools.
B.
Inform the project team to continue using the current tools.
C.
Implement the communication tools used by other project teams.
D.
Escalate the issue to the sponsor and ask them to decide.

Feedback

Question 58

Correct
Mark 1.00 out of 1.00

Question text

A project manager is scheduled to meet with a client for their weekly risk management meeting. The project manager observed that one of the tasks which had external dependencies is delayed by one week. The project manager knows this will have an impact but does not know the exact details.

What two things should the project manager do? (Choose two)

Question 58 Answer
A.
Discuss the issue with the external supplier’s authority.
B.
Review the lessons learned from similar past projects.
C.
Gather additional information and estimate the impact.
D.
Update the risk log and bring this up in the meeting with the client.
E.
Wait for the client to raise a concern and collect more information.

Feedback

Question 59

Correct
Mark 1.00 out of 1.00

Question text

A project manager notices that a new junior team member’s suggestions are constantly rejected by senior team members. The senior team members find the suggestions valid and innovative, but unrealistic. Following several project assignments, the senior members request to have the junior team member removed.

What should the project manager do next?

Question 59 Answer
A.
Accept the demands and remove the junior team member.
B.
Encourage further and deeper discussions among team members.
C.
Group the new team members together for training purposes.
D.
Remove possible conflicts from future project assignments.

Feedback

Question 60

Correct
Mark 1.00 out of 1.00

Question text

A steering committee member is complaining about the weekly report. They stated that the report is too long and has unnecessary details. As a result, they are unable to obtain the main message and take action.

What should the project manager do to avoid similar complaints?

Question 60 Answer
A.
Present the status at a weekly meeting with the steering committee.
B.
Verify the information needed for steering committee members.
C.
Send a shorter daily report to this steering committee member.
D.
Demonstrate the weekly reports in a presentation for the steering committee member.

Feedback

Question 61

Correct
Mark 1.00 out of 1.00

Question text

A project manager manages a bridge construction project. The project manager has received a major change request from a regulatory stakeholder to add one branch of the bridge to the engineering design. The project manager prepared a change request, which was reviewed and accepted by the change control board (CCB).

What should the project manager do now?

Question 61 Answer
A.
Communicate the decision to the stakeholder who requested the change.
B.
Evaluate the adjustments to the project management plan.
C.
Notify the project team about the change request’s approval.
D.
Include the new branch of the bridge in the design.

Feedback

Question 62

Correct
Mark 1.00 out of 1.00

Question text

A project sponsor commonly asks the project manager to skip project retrospectives due to time constraints. However, the project manager persists in running this critical ceremony by reducing the time for preparation and for discussion.

What are two issues that these actions by the project manager could cause? (Choose two)

Question 62 Answer
A.
Lessons learned from other teams to not be considered
B.
A lot of discussions that yield no results or possibly too many results
C.
A focus on the negative and a disinterest in further improvements
D.
A lack of direction and motivation for the team in the workshop
E.
Time management plan for the retrospective workshop to not be updated

Feedback

Question 63

Correct
Mark 1.00 out of 1.00

Question text

A large project requires new equipment to support the project execution. The procurement manager communicated to the project manager that the delivery of the newly purchased equipment will be delayed. The project manager is concerned that this will directly affect the project schedule. What should the project manager do next?
Question 63 Answer
A.
Validate the information and update the risk management plan.
B.
Update the risk register and discuss it with the project stakeholders.
C.
Source second-hand equipment in order to prepare for any delivery delays.
D.
Update the sponsor of the potential issue and ask for any suggestions.

Feedback

Question 64

Correct
Mark 1.00 out of 1.00

Question text

A project manager and project team are developing a strategic approach to engage the internal and external stakeholders.

Which approach should be followed?

Question 64 Answer
A.
Schedule status meetings with all stakeholders to allow their participation in all project discussions and reports.
B.
Analyze both internal and external stakeholders and develop a customized engagement strategy for each stakeholder.
C.
Involve only the internal stakeholders, as the external stakeholders should not have access to confidential information.
D.
Classify all high-risk stakeholders and request that the project sponsor communicate directly with them.

Feedback

Question 65

Incorrect
Mark 0.00 out of 1.00

Question text

A project manager decided to use a highly adaptive approach to manage a large-scale project. In this project, there are many iterative tasks that utilize highly specialized experts. The project manager would like to create practical plans with high levels of buy-in from the team members.

What should the project manager do next?

Question 65 Answer
A.
Assign critical tasks to the most experienced team members.
B.
Review the budget with the team for the needed resources.
C.
Review lessons learned from similar projects with the team.
D.
Explain the higher-level objectives to be assigned to the team.

Feedback

Question 66

Correct
Mark 1.00 out of 1.00

Question text

A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed.

Which technique should the project manager apply to verify the knowledge transfer?

Question 66 Answer
A.
Brainstorming
B.
Meetings
C.
Regression analysis
D.
Expert judgment

Feedback

Question 67

Correct
Mark 1.00 out of 1.00

Question text

A project manager meets with the development team to estimate the time required to complete a software application. The software developers are new to the company, and they have never developed a similar application.

Which estimation technique should the project manager recommend?

Question 67 Answer
A.
Planning poker
B.
Parametric estimating
C.
Three-point estimating
D.
Analogous estimating

Feedback

Question 68

Correct
Mark 1.00 out of 1.00

Question text

A project manager is managing a large project. During a review meeting, the project manager discovers that one of the team members who use to be a high performer was not able to complete their work on time. What should the project manager do?
Question 68 Answer
A.
Talk to the team member to determine why their performance changed.
B.
Talk to the team member and a human resources (HR) representative.
C.
Talk to the team member’s manager to provide more training.
D.
Talk to the project lead and ask them to allocate less demanding tasks.

Feedback

Question 69

Correct
Mark 1.00 out of 1.00

Question text

An external project manager is managing the construction of new corporate offices for a large company. The project management plan states that it is necessary to contract a highly trained external resource to revise and validate an important project component. The client has rejected hiring the external resource because of the high cost, even though it is within the project budget. What should the project manager do to resolve this issue?
Question 69 Answer
A.
Evaluate the consequences and meet with the client to explain the possible scenarios.
B.
Hire the resource in order to achieve the project objectives.
C.
Try to accomplish the task internally by leveling resources from other projects.
D.
Ask the client for a meeting and explain that the task will not be performed.

Feedback

Question 70

Correct
Mark 1.00 out of 1.00

Question text

A company has appointed a supplier to deliver software and has assigned an internal project manager. The supplier states that no technical development or testing is required from the customer. The project manager would like to confirm this with all of the stakeholders.

What should the internal project manager do first?

Question 70 Answer
A.
Distribute the project plan to all of the interested parties.
B.
Host an alignment session with stakeholders to formalize the project requirements.
C.
Communicate to the supplier that customer testing is required.
D.
Develop a user acceptance testing plan to ensure the quality of the deliverables.

Feedback

Question 71

Correct
Mark 1.00 out of 1.00

Question text

A project stakeholder complained that they did not receive an important delivery that was stated in the schedule. The team member responsible for this deliverable explained that they sent an email to the stakeholder, advising them that the deliverable would not be delivered on time.

What should the project manager have done to avoid this situation?

Question 71 Answer
A.
Ensured that the team member did not communicate directly with the project stakeholder.
B.
Confirmed that the stakeholder was made aware of the delivery delay.
C.
Told the team member to send the unfinished deliverable to the stakeholder and finalize it later.
D.
Communicated with the stakeholder directly regarding the delivery delay.

Feedback

Question 72

Correct
Mark 1.00 out of 1.00

Question text

A customer is concerned about the time required to complete a project and is asking the project team to reduce the number of iterations required to complete the product.

Which approach should the project manager take?

Question 72 Answer
A.
Ask the team to raise blockers or impediments in daily meetings.
B.
Prioritize deliverables based on business value and define frequent releases.
C.
Ask the team to challenge the project estimations for a faster delivery.
D.
Prioritize the tasks with high risks to reduce the number of iterations required.

Feedback

Question 73

Correct
Mark 1.00 out of 1.00

Question text

An organization is using a hybrid delivery approach for a business project. The product owner, the person who was also managing the project, was promoted to a more senior role. A new project lead has joined the project.

Which artifact should the project lead use to ensure that the project benefits have been identified?

Question 73 Answer
A.
Solution architecture
B.
Product backlog
C.
Statement of work (SOW)
D.
Business case

Feedback

Question 74

Correct
Mark 1.00 out of 1.00

Question text

A project team member is sick and will not be able to return to the project for a few weeks. During the daily meeting, the team shares their concerns as the sick team member was the only one skilled in the component they were developing.

What should the project manager have done to prevent this?

Question 74 Answer
A.
Requested robust documentation for the component’s build.
B.
Outsourced development of the specific component to another team.
C.
Acquired more than one resource skilled in each component.
D.
Facilitated cross-functional knowledge transfer during the project.

Feedback

Question 75

Correct
Mark 1.00 out of 1.00

Question text

An organization is embarking on the deployment of a new digital solution that will revolutionize purchasing services. The project manager has created all the necessary plans and activities to ensure a successful integration and solution launch. There is a risk of a partner’s system being unavailable which could impact the project negatively.

What key activity is needed to ensure the project’s success?

Question 75 Answer
A.
Eliminate the risk by mandating the partner to change the system settings to facilitate an easier integration with the new solution.
B.
Continuously monitor the risk of the partner system’s unavailability, and put the proper resolution plans in place in case the risk materializes into an actual issue.
C.
Communicate to the project stakeholders that full integration may not be possible and that the project will potentially be delayed as a result.
D.
Mitigate the risk by developing alternative plans to make the solution ready and available without full integration capabilities.

Feedback

Question 76

Correct
Mark 1.00 out of 1.00

Question text

A company is working on a project to develop an integration of their existing systems. There are known issues in production.

What should the project manager do?

Question 76 Answer
A.
Identify and remove impediments and mitigate the risks.
B.
Ensure the product owner reviews requirements with the team.
C.
Include acceptance criteria in the definition of done (DoD).
D.
Review the quality control processes and procedures.

Feedback

Question 77

Correct
Mark 1.00 out of 1.00

Question text

A project manager agreed to a team member’s request to have an alternative working schedule whereby they begin working at 12:00 p.m. each day. This arrangement has worked well for the project, but has recently been scrutinized by members from other project teams because the company’s core working hours begin at 9:00 a.m.

What should the project manager have done to prevent this situation?

Question 77 Answer
A.
Broken down the situation to identify the root cause
B.
Determined communication methods and channels
C.
Analyzed the boundaries of the negotiations for agreement
D.
Managed and rectified the ground rule violations

Feedback

Question 78

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on an agile project that is within the scope of a recently announced corporate audit. The project manager was appointed to attend the first meeting with the auditors scheduled for the following week.

What should the project manager do to prepare for the audit?


Question 78 Answer
A.
Reserve story points for the next iteration if needed.
B.
Review the project information.
C.
Ask the development team to provide compliance information.
D.
Ask for a waiver during the audit.

Feedback

Question 79

Incorrect
Mark 0.00 out of 1.00

Question text

A project manager just completed a successful deployment and is preparing to transition the project to an operational state before starting closeout actions. What should the project manager do to ensure that the project is ready to move to an operational state?
Question 79 Answer
A.
Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.
B.
Develop a plan to repay the technical debt incurred during the project and ensure that the project sponsor agrees with the plan.
C.
Review the project approval requirements in the project charter and confirm who will be approving the project.
D.
Refer to the project’s work in progress (WIP) reports to ensure that there is no additional work in the backlog.

Feedback

Question 80

Correct
Mark 1.00 out of 1.00

Question text

Knowledge sharing has been a key priority for a complex technological project with a large number of team members. During the project execution phase, the project manager receives numerous complaints from all team members that they are overloaded with knowledge-sharing emails, which contain useful information but are unmanageable due to the high volume.

What should the project manager do to solve this problem?


Question 80 Answer
A.
Establish an unofficial communications method for the team to share knowledge and lessons learned.
B.
Establish a pull communications method to access knowledge repositories and lessons learned.
C.
Establish an interactive communications method between stakeholders to share knowledge and lessons learned.
D.
Establish a push communications method for the team to share knowledge and lessons learned.

Feedback

Question 81

Correct
Mark 1.00 out of 1.00

Question text

While monitoring a project at a work site, the project manager notices that the site team’s work breaks have increased by a few minutes every week.

How should the project manager approach this?


Question 81 Answer
A.
Reduce payment to the workers due to their extended breaks.
B.
Issue a formal written warning to all hourly workers for their break tardiness.
C.
Have a meeting with the team to discuss the issue and propose solutions.
D.
Dismiss some of the workers for failing to adhere to the break policy.

Feedback

Question 82

Correct
Mark 1.00 out of 1.00

Question text

A company has selected a cross-functional team to develop an innovative digital product to drive the digital transformation project for the business.

What should the project manager do to ensure business value is delivered early?


Question 82 Answer
A.
Create a detailed project plan and escalate delays to the functional managers.
B.
Fast track the project and monitor tasks closely to ensure timely delivery.
C.
Create robust incentives to the team members to encourage speedy delivery.
D.
Break down the deliverables into sprints and deliver value incrementally.

Feedback

Question 83

Correct
Mark 1.00 out of 1.00

Question text

A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.

To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two)

Question 83 Answer
A.
Encourage team members to cross-check decisions with the project manager.
B.
Vet all of the decisions before execution.
C.
Allow team members to make limited decisions.
D.
Organize and assign team members to tasks where they have strengths.
E.
Support team members to make decisions in their areas of strength.

Feedback

Question 84

Correct
Mark 1.00 out of 1.00

Question text

A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on the regulation’s requirements. Therefore, changes in definitions are to be expected due to uncertainty.

Which life cycle should the project manager use for this project?

Question 84 Answer
A.
A predictive execution strategy
B.
A hybrid execution strategy
C.
An iterative execution strategy
D.
An agile execution strategy

Feedback

Question 85

Correct
Mark 1.00 out of 1.00

Question text

A project manager assigned to an education project needs to train a workforce in application development. The customer is responsible for providing the training center, and the deadline to start the first training is in 2 weeks. The customer calls to say that the center will not be available in 2 weeks due to some unforeseen problems.

What should the project manager do next?


Question 85 Answer
A.
Apply the terms and conditions of the contract with penalties.
B.
Issue a change request to reflect the anticipated date for training.
C.
Help the customer find an alternative location to start the training.
D.
Update the project schedule with the new date for training.

Feedback

Question 86

Correct
Mark 1.00 out of 1.00

Question text

A project team is preparing a report for the stakeholders. The team gathers and collates a large amount of data to be included in the status report.

What should the project manager do next?

Question 86 Answer
A.
Ensure the team follows standard operating procedures (SOP) for creating a stakeholder report.
B.
Instruct the team to make only a graphical representation of all the data for the report.
C.
Instruct the team to conduct a meeting with the stakeholders before finalizing the report.
D.
Instruct the team to analyze and interpret the data before including it in the report.

Feedback

Question 87

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on a financial system implementation project for a government company. One of the key stakeholders, who uses predictive approaches, does not like virtual tools such as chats, task trackers, and so forth. They prefer email, telephone calls, and face-to-face meetings. How should the project manager approach this situation?
Question 87 Answer
A.
Use regular screen-sharing sessions to show the progress to the stakeholder.
B.
Align and agree with the stakeholder on the communication approach.
C.
Ask the manager to use virtual communication tools and online dashboards.
D.
Create a digital dashboard to meet the manager’s information needs.

Feedback

Question 88

Correct
Mark 1.00 out of 1.00

Question text

After the merger of two large companies, a project manager is assigned to a project. The company hires a consultant to ensure best practices are being used in information security. During an iteration, the consultant requests changes to a software component, claiming that it is not meeting market requirements.

What should the project manager do?

Question 88 Answer
A.
Continue the iteration and add the requested changes.
B.
Continue the iteration and review the change with the customer.
C.
Cancel the iteration and meet with the product owner.
D.
Cancel the iteration and add the requested changes.

Feedback

Question 89

Correct
Mark 1.00 out of 1.00

Question text

During the lessons learned workshop, one stakeholder mentioned that the project was unsuccessful as it did not deliver the expected business value.

What should the project manager do to address this concern?

Question 89 Answer
A.
Review the project management plan tasks with the stakeholders.
B.
Review the project management plan budget with the stakeholders.
C.
Review the business benefits realization plan with the stakeholders.
D.
Review the communications management plan with the stakeholders,

Feedback

Question 90

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly. What should the project manager do next?
Question 90 Answer
A.
Send the new representative the approved project management and communications management plans.
B.
Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.
C.
Meet with the project sponsor to discuss how to incorporate the new representative in the project.
D.
Meet with the new representative to determine their understanding of the project and address their concerns.

Feedback

Question 91

Correct
Mark 1.00 out of 1.00

Question text

A project manager is part of a global project team and is in charge of managing the scope defined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle.

What should the project manager do in this situation?


Question 91 Answer
A.
Reject the workload back to the global team.
B.
Assess the team’s capacity to absorb the workload.
C.
Evaluate and understand the cause of the conflict.
D.
Escalate the situation to the project sponsor.

Feedback

Question 92

Correct
Mark 1.00 out of 1.00

Question text

A laboratory is launching a new product, defined to be executed in eight iterations with a fixed release date. At the beginning of the second iteration, the project manager realizes that a significant regulatory feature is missing in the project backlog.

What should the project manager do?

Question 92 Answer
A.
Ask the product owner to add the missing feature in the backlog.
B.
Invite stakeholders to discuss the impact of adding the regulatory feature.
C.
Estimate the related cost and ask for a project extension.
D.
Increase the capacity of the team to include the missed feature.

Feedback

Question 93

Correct
Mark 1.00 out of 1.00

Question text

A project manager is managing a project to deploy new software to 200 end users. During the implementation, there is a missed process that caused some of the users to lose their computer data. What should the project manager do first?
Question 93 Answer
A.
Meet with the team to discuss the root cause and encourage the team to take note of it and continue to focus on the deployment.
B.
Record this case until the final lessons learned session is complete to prevent impacting the team’s morale during implementation.
C.
Meet with the team members and request they conduct a review of the case by providing feedback as lessons learned.
D.
Invite a consultant to review the process in order not to repeat the same issue and share the results with the team.

Feedback

Question 94

Correct
Mark 1.00 out of 1.00

Question text

A project team member, who is inexperienced in system development work is not performing well. Currently, there are no other staff members available who are qualified to complete the work.

What should the project manager do?

Question 94 Answer
A.
Assess the team member’s development requirements and arrange for the team member to receive training.
B.
Seek approval from the project sponsor to use some of the project budget reserve to hire a new resource.
C.
Work with the functional manager to determine an incentive for the team member to complete the project.
D.
Request a substitute for the team member with a new resource who is more skilled in system development work.

Feedback

Question 95

Correct
Mark 1.00 out of 1.00

Question text

A senior manager attends one of the project review meetings and expresses concern that the project will not meet the quality standards.

What should the project manager do?

Question 95 Answer
A.
Estimate the backlog items to forecast quality.
B.
Ask the senior manager to approve the user acceptance testing (UAT) plan.
C.
Review the quality management plan with the senior manager.
D.
Inform the senior manager that there are approved quality standards.

Feedback

Question 96

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been approached by the project sponsor about adding to the project scope. How should the project manager accommodate this request?
Question 96 Answer
A.
Update the project team about the change request
B.
Disregard the request since the project scope is finalized
C.
Adjust the project schedule to accommodate the new project scope requests
D.
Create a change request for the change control board (CCB) to review

Feedback

Question 97

Correct
Mark 1.00 out of 1.00

Question text

A company just started managing a project using an agile approach. Due to this change, the general manager is worried about the scope definition process for upcoming projects.

What should the project manager do to ensure the project scope is completely defined?

Question 97 Answer
A.
Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations
B.
Meet with the general manager and convince them to return to using predictive approaches to avoid any risk
C.
Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements
D.
Ask the general manager to review every requirement to ensure an projects will deliver the requested products

Feedback

Question 98

Correct
Mark 1.00 out of 1.00

Question text

An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance. However, other phases allow for more flexibility and experimentation on scope and schedule. The sponsor wants to pursue the project objectives as planned, but also wants to accommodate new information and changes as the project progresses.

Which project management approach should the project manager select for this project?

Question 98 Answer
A.
Hybrid
B.
Incremental
C.
Agile
D.
Phased

Feedback

Question 99

Correct
Mark 1.00 out of 1.00

Question text

A self-organizing team for a critical project is consistently delivering value according to their commitments. During a retrospective, the project manager observed that most of the team members were stressed due to over commitments.

What should the project manager do?

Question 99 Answer
A.
Help the team members by organizing regular stress-relieving and team-building sessions.
B.
Request additional resources to continue delivering value while reducing team stress.
C.
Support the team during the planning phase to only commit to what they are able to deliver.
D.
Ask individual team members to plan staggered leave to avoid becoming stressed.

Feedback

Question 100

Correct
Mark 1.00 out of 1.00

Question text

A project is comprised of team members who are not engaged and committed to project success. What should the project manager do to address this situation?
Question 100 Answer
A.
Accept the situation knowing there is schedule slack available to release on an incremental basis when necessary.
B.
Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution.
C.
Send each team member a direct email indicating that disciplinary action is likely if they do not change their attitude.
D.
Contact the project sponsor to request approval to release the current team and hire replacement personnel.

Feedback

Question 101

Correct
Mark 1.00 out of 1.00

Question text

A project team is conducting sprint planning. Based on the estimated effort, only 95% of the items included in the sprint may be delivered. The product owner asks the project manager for advice on how to prioritize the backlog items. What should be used to prioritize the backlog items?
Question 101 Answer
A.
Risk to delivery
B.
Technical complexity
C.
Business value
D.
Estimation accuracy

Feedback

Question 102

Correct
Mark 1.00 out of 1.00

Question text

A large construction project is progressing well as per the project objectives. The project manager would like to report the project’s value to the project sponsor and seek the next phase of funding closure. What should the project manager do?
Question 102 Answer
A.
Ensure a measurement system is in place like earned value analysis (EVA) to track project value for the project sponsor.
B.
Submit a detailed report on the cost budget vs. the cost actuals as the project sponsor will want to know more about finances.
C.
Create a detailed project report on successes and challenges for the project sponsor.
D.
Arrange a site visit to show the project sponsor the construction progress in person.

Feedback

Question 103

Correct
Mark 1.00 out of 1.00

Question text

In the past year, a company paid US$60,000 to an external subcontractor for an ongoing project. The project manager has been asked to evaluate if the project can be delivered more cost effectively this year by using internal labor.

The project manager used an optimistic term of 4 months, a pessimistic term of 6 months, and a most expected term of 5 months, and has concluded that the service can be delivered with the following resources:

* Two engineers (monthly salary of US$700 each)

* One project manager (monthly salary of US$1,600)

* Additional estimated monthly expenses of US$2,000

The project manager used the program evaluation and review technique (PERT) to calculate the savings if the project is delivered with in-house resources.

How much money will the project manager estimate the company can save?


Question 103 Answer
A.
US$35,000
B.
US$20,000
C.
US$40,000
D.
US$30,000

Feedback

Question 104

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been assigned to lead an IT project to store information on sold lottery tickets. During the project execution, a failure in the system caused 10 numbers to be sold two times. This happened during the month of greatest demand because the prize was the highest of the year. The project team is concerned that one of those tickets could be the winner.

What should the project manager do first?


Question 104 Answer
A.
Reassure the sponsor by explaining the probability of this risk materializing is extremely low.
B.
Carry out tests to verify that the system does not fail again due to the high occurrence of events.
C.
Review the list of risks to verify that this issue was considered and execute the detailed action plan.
D.
Inform the sponsor about the issue and make a request for sufficient funds to be made available.

Feedback

Question 105

Correct
Mark 1.00 out of 1.00

Question text

A project scope statement has been approved, and the project manager and core team have been assigned to the project. Suddenly, the project manager takes a temporary leave of absence due to a medical emergency. While the project manager is on leave, the team develops the project schedule. When the project manager returns, a detailed schedule is almost complete.

What should the project manager do?

Question 105 Answer
A.
Ensure that the schedule is aligned with the vision and objectives.
B.
Escalate the compliance issue to the project management office (PMO).
C.
Congratulate the team and move on to the execution phase.
D.
Develop a new detailed schedule with the team and project sponsor.

Feedback

Question 106

Incorrect
Mark 0.00 out of 1.00

Question text

Eight highly qualified experts have been assembled to work for a 6-month period on a specific aspect of an organization’s product development process.

How should the project manager support this team to succeed?

Question 106 Answer
A.
Hand over control of specific aspects of their roles as experts and let them agree on their own timelines and targets.
B.
Bring in a senior colleague who is also an expert to ensure the team is on track to achieve the goals and objectives.
C.
Define roles and targets for all team members and regularly follow up with one-to-one meetings to review progress.
D.
Work with the team members to define the overall objective and support them to engage around the goal.

Feedback

Question 107

Correct
Mark 1.00 out of 1.00

Question text

A project manager receives a suggestion from a team member for improving the product attributes without impacting the schedule or cost. This will add value to the project and the customer.

What should the project manager do?

Question 107 Answer
A.
Ask the team member to submit a formal change request.
B.
Accept the suggestion as it has no impact on the project.
C.
Ask another team member to validate the impacts of the suggestion.
D.
Reject the suggestion and ask the team member to focus on executing the plan.

Feedback

Question 108

Correct
Mark 1.00 out of 1.00

Question text

An enthusiastic, newly hired vice-president has been assigned as the product owner for a digital transformation project. The project manager advises the product owner that some of the functional requirements are not aligned with the chief information technology officer’s (CTO) strategy. The product owner tells the project manager that the CTO is not part of the project and should not be engaged at this moment.

What should the project manager do?

Question 108 Answer
A.
Advise the CTO about the possible impacts caused by the project.
B.
Influence the product owner to review the engagement needed from other stakeholders.
C.
Continue building the backlog since they are functional requirements.
D.
Review the organizational process assets (OPAs) for historical information from similar projects.

Feedback

Question 109

Correct
Mark 1.00 out of 1.00

Question text

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor’s developer has been reporting the same status for several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.

What should the project manager do next?

Question 109 Answer
A.
Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance.
B.
Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor.
C.
Review the contract with the vendor to go over the financial penalty that is applicable to this situation.
D.
Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track.

Feedback

Question 110

Correct
Mark 1.00 out of 1.00

Question text

A project that is using an incremental approach has colocated team members and is using a kanban board to visualize the work in progress (WIP). A key external stakeholder requests that all project activities be placed on hold until a status report is distributed.

What should the project manager have done to avoid this situation?

Question 110 Answer
A.
Stored project documentation in a shared folder.
B.
Organized monthly meetings with the external stakeholders.
C.
Invited all of the stakeholders to daily standup meetings.
D.
Sent weekly status update reports to all of the stakeholders.

Feedback

Question 111

Correct
Mark 1.00 out of 1.00

Question text

A project manager finds it challenging to comply with standardized processes for knowledge transfer. The project teams and stakeholders are scattered around field sites, the office, and remote locations. In addition, some team members have limited access to the electronically shared files. How should the project manager manage this challenge?
Question 111 Answer
A.
Request changes in the processes since it is not suitable for the company environment.
B.
Communicate a strong message to the team explaining the importance of knowledge transfer.
C.
Study the environment and the available resources to determine which approach to use.
D.
Send the intended information through email since it is the primary communication tool.

Feedback

Question 112

Correct
Mark 1.00 out of 1.00

Question text

A company is implementing a project with team members located in different countries and time zones. Individual performance is satisfactory, but the team’s performance as a whole is low, especially in terms of group activities. What should the project manager do?
Question 112 Answer
A.
Negotiate for new team members.
B.
Review and update the communications management plan.
C.
Review and reassign team assignments.
D.
Facilitate communication and team building.

Feedback

Question 113

Correct
Mark 1.00 out of 1.00

Question text

A customer’s technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time. What should the project manager do next?
Question 113 Answer
A.
Receive an agreement from the product owner and add the new story to the product backlog.
B.
Agree with the project team to modify and delete some of the stories in the current sprint backlog.
C.
Obtain approval from the project team and add the new story to the product backlog.
D.
Negotiate with the scrum master before adding the new story to the sprint backlog.

Feedback

Question 114

Correct
Mark 1.00 out of 1.00

Question text

A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor.

What should the project manager do to resolve this conflict?

Question 114 Answer
A.
Give the project team time to work through the issues with the new supervisor.
B.
Ensure the new supervisor takes the lead when being challenged.
C.
Immediately remove the resource from the project team.
D.
Communicate with the resource on the roles and responsibilities of this project.

Feedback

Question 115

Incorrect
Mark 0.00 out of 1.00

Question text

After a recent status review meeting, the project manager becomes aware that an influential stakeholder is unclear about the purpose and benefits of the project Consequently, the stakeholder has questioned the viability of continuing the project.

What should the project manager do next to address the situation?

Question 115 Answer
A.
Speak with the project sponsor to find out if the stakeholder would agree to a one-on-one review session
B.
Log the stakeholder’s comments in the risk register as a high-impact threat to the project’s completion
C.
Consider the stakeholder’s concerns and review the project charter with the project sponsor.
D.
Note the stakeholder’s concerns but disregard them with regard to the project activities.

Feedback

Question 116

Correct
Mark 1.00 out of 1.00

Question text

An agile team is working on a 2-week sprint to deliver business value. About 1 week after the sprint starts, the team members do not feel confident about the product increment they are building. They do not want to wait until the end of the sprint and want to validate the product increment with the product owner now.

What should the project manager do to mitigate this risk?

Question 116 Answer
A.
Extend the sprint end date in anticipation of feedback from the product owner that will require extra work.
B.
Schedule an additional interim demo with the product owner.
C.
Address the issue as part of the retrospective.
D.
Ask the team to work overtime toward the end of the sprint to meet the original sprint end date.

Feedback

Question 117

Correct
Mark 1.00 out of 1.00

Question text

A project team has established contracts for purchasing vehicles and construction services. In the middle of project execution, the team learns that the vehicle supplier cannot deliver the vehicles. There is not enough time to find a new supplier without delaying the project.

Which action should the project manager take to procure the vehicles?

Question 117 Answer
A.
Ask the technical team to revise the requirements, even if it requires extra budget.
B.
Arrange a meeting with the client to request additional time to find a new supplier.
C.
Review the existing service contracts to find an option to help procure the vehicles.
D.
Procure the vehicles from another supplier and report the change to the change control board (CCB) later.

Feedback

Question 118

Correct
Mark 1.00 out of 1.00

Question text

A product development team has team members located in four different countries. A senior manager is assigned the task of recruiting a project manager to manage this project and the virtual team.

Which skill is required for a project manager to successfully manage this team?

Question 118 Answer
A.
Speaks several languages and has lived in different countries
B.
Possesses strong interpersonal skills to drive high-performing virtual teams
C.
Plans and controls every aspect of the team’s deliverables to avoid surprises
D.
Implements the organization’s standards and processes for the project

Feedback

Question 119

Correct
Mark 1.00 out of 1.00

Question text

A project manager is planning a project with multiple work packages. Each work package has its own defined scope, but funding will be at the project level.

How should the project manager determine if the allocated resource budget is sufficient to cover the resource costs of the project?

Question 119 Answer
A.
Divide the allocated budget by the number of work packages and verify that each work package can be completed within the allocated budget.
B.
Estimate the costs at the work package level and add those costs to calculate the total cost of the project and compare it to the allocated budget.
C.
Create a budget burndown and a scope burnup and then verify that the project scope is completed before the allocated budget is depleted.
D.
Fund each work package in the order of its importance and shift any remaining scope from nonfunded work packages to funded work packages.

Feedback

Question 120

Correct
Mark 1.00 out of 1.00

Question text

A project had scheduling delays, which necessitated the team to work overtime to meet critical milestones. This led to some misunderstandings among team members. The project sponsor has allocated a monetary award.

How should the project manager utilize the award?

Question 120 Answer
A.
Meet with the team members and ask them how to spend the reward.
B.
Arrange a luncheon for all team members and include team-building sessions.
C.
Draft a points system to allocate a portion of the money for each resource.
D.
Allocate the reward to the team leaders to spend on the team as they see fit.

Feedback

Question 121

Correct
Mark 1.00 out of 1.00

Question text

In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project.

What should the project manager do first to meet the product leader’s expectations?

Question 121 Answer
A.
Change the project charter to indicate that the approach will be different.
B.
Inform the product leader that they must wait until the end of the project.
C.
Meet with the software team to review the possibility of monthly milestone reviews.
D.
Modify the project management plan to use an agile framework to incorporate milestones.

Feedback

Question 122

Correct
Mark 1.00 out of 1.00

Question text

A team member who is working on a critical project deliverable reported that their computer is not working. The IT department says that due to a high workload, they will not be able to provide assistance for 1 week.

How should the project manager address this situation?

Question 122 Answer
A.
Ask the team member to find an innovative solution or workaround to overcome the issue and avoid project delays.
B.
Schedule a meeting with the project sponsor to request a budget to buy or rent a new computer.
C.
Explore options with the IT department to expedite the necessary repairs based on criticality of the project.
D.
Use project reserves to buy new equipment to avoid an impact to the critical path of the project.

Feedback

Question 123

Incorrect
Mark 0.00 out of 1.00

Question text

A project is ending its fifth out of six iterations. During the iteration review, a customer adds a new regulatory feature that exceeds the capacity of the remaining iteration.

What should the project lead do?

Question 123 Answer
A.
Register an issue and escalate it to the project sponsor.
B.
Invite the stakeholders to discuss a new prioritization.
C.
Estimate the management to replace the customer service manager.
D.
Increase the team capacity to finish the project on time.

Feedback

Question 124

Correct
Mark 1.00 out of 1.00

Question text

A project is starting its sixth iteration out seven. During the daily meeting, a team member explains that a key function will take longer to complete than originally anticipated. What should the project manager do?
Question 124 Answer
A.
Update the issue log and escalate the problem to the project sponsor.
B.
Ask for a project extension to deliver the committed scope.
C.
Review the options and possible solutions with the project team.
D.
Ask for help to increase the team capacity to deliver on time.

Feedback

Question 125

Correct
Mark 1.00 out of 1.00

Question text

A project manager has completed an assessment of the project team’s performance. Some team members have performed poorly on their assigned tasks.

What should the project manager do?

Question 125 Answer
A.
Develop different approaches based on team members’ motivation and ability.
B.
Develop a standard approach to provide feedback to all team members.
C.
Provide intensive oversight to the team members who performed poorly.
D.
Create a new standard performance measure based on project requirements.

Feedback

Question 126

Correct
Mark 1.00 out of 1.00

Question text

A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later, the client sends a list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget.

What should the project manager have done to prevent this from happening?

Question 126 Answer
A.
Reviewed the acceptance criteria and obtained client approval.
B.
Allocated a risk budget for any post-release improvements.
C.
Conducted a pilot to understand the client’s performance parameters.
D.
Established meetings with the client throughout the project phases.

Feedback

Question 127

Correct
Mark 1.00 out of 1.00

Question text

A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources and has appointed a project manager.

What should the project manager recommend that the CEO do first?

Question 127 Answer
A.
Create a framework to justify project execution.
B.
Utilize an agile approach for all upcoming projects.
C.
Create a framework to support project success.
D.
Utilize a predictive approach for all upcoming projects.

Feedback

Question 128

Correct
Mark 1.00 out of 1.00

Question text

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project.

To resolve this, which one of the following should be regarded with the highest priority?

Question 128 Answer
A.
Needs of the customer
B.
Needs of the project manager
C.
Needs of the agile lead
D.
Needs of the organization

Feedback

Question 129

Correct
Mark 1.00 out of 1.00

Question text

A team needs to implement a mandatory compliance regulation in a product, which is required for its release. While nearing the product release, when completeness was being verified, it was found that the compliance part was not implemented in the project.

What should the project manager do next?

Question 129 Answer
A.
Get an exception approval from the legal team.
B.
Request the team to implement the compliance.
C.
Ask the stakeholder to descope the compliance.
D.
Obtain approval from management and release.

Feedback

Question 130

Correct
Mark 1.00 out of 1.00

Question text

There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project.

How should the project manager handle this situation?

Question 130 Answer
A.
Counsel both team members and caution them with a final warning.
B.
Escalate the issue to the human resources (HR) manager before a larger problem develops.
C.
Help cultivate self-awareness between the two team members through emotional intelligence (El).
D.
Relocate the two project team members into different project teams.

Feedback

Question 131

Correct
Mark 1.00 out of 1.00

Question text

A project manager was replaced in the early phases of a new project. The new project manager discovers that the business team is not supporting the project. After discussing these concerns with the team, it is determined that the project does not have the full support of senior management.

What should the new project manager do next?

Question 131 Answer
A.
Send out a status report describing the situation to the stakeholders and request general assistance.
B.
Request the business team to clearly define their issues with the project work completed to date.
C.
Study the stakeholder analysis to understand which stakeholder holds the most influence and seek their assistance.
D.
Ask senior management to be more involved with the project and to provide their full support.

Feedback

Question 132

Correct
Mark 1.00 out of 1.00

Question text

A company has started developing a new product. During execution the project team notices that another competitor has launched a product with very similar functionalities and a cheaper market price. What should have been done differently to avoid this scenario?
Question 132 Answer
A.
A minimum viable product (MVP) should have been released to get feedback from the market.
B.
More backlog refinement meetings should have been scheduled.
C.
The Kanban method should have been utilized to optimize the work in progress (WIP).
D.
An iterative life cycle approach should have been adopted.

Feedback

Question 133

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a global team that they have worked with in the past and has a high level of trust with them. The team is located in different countries and time zones and will need decisions in a timely manner.

In order to ensure that the project runs smoothly across the team, how should the project manager approach delegation?

Question 133 Answer
A.
Delegate most authorities and control the authority by withholding important information.
B.
Delegate certain authorities and control the authority by withholding important information.
C.
Delegate certain authorities and share information to allow fair decision-making.
D.
Delegate most authorities and share information to allow fair decision-making.

Feedback

Question 134

Correct
Mark 1.00 out of 1.00

Question text

A typically high-performing team member has started to demonstrate a performance drop as well as some aggressive behaviors toward other team members in meetings.

The project manager has worked with this individual for many months on this project and has not seen this type of behavior before.

What should the project manager do?

Question 134 Answer
A.
Discuss the project manager’s observations with the individual to determine why they are behaving this way.
B.
Discuss the individual’s behavior with the other team members to determine if they have noticed and know what is going on.
C.
Attend more team meetings to observe the team more closely to determine the root cause.
D.
Discuss their performance with the team member’s functional manager as well as human resources (HR) and discuss next steps.

Feedback

Question 135

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members is interested in attending a meeting to see how the delivery of the project scope is progressing. What should the project lead do?
Question 135 Answer
A.
Invite the board member to the next daily standup.
B.
Invite the board member to the next sprint retrospective.
C.
Invite the board member to a separate demo.
D.
Invite the board member to the next sprint review.

Feedback

Question 136

Correct
Mark 1.00 out of 1.00

Question text

An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are likely to require this knowledge in the future.

What should the agile project manager do?

Question 136 Answer
A.
Ask the team member to develop more expertise and become a subject matter expert (SME).
B.
Ask the team member to provide a training session for the rest of the team.
C.
Ask the team member to produce a lessons learned document and share it with the team.
D.
Ask the team member to record highlights the team may want to know.

Feedback

Question 137

Correct
Mark 1.00 out of 1.00

Question text

A project manager is managing a project that requires specialized architecture services. This project was identified as a high risk for the organization. The project manager works with an external architect who is highly specialized. However, the architect will soon resign because they accepted an offer from another firm.

What should the project manager do next?

Question 137 Answer
A.
Discuss this with the project team, assess the impact, and decide on the appropriate actions to follow.
B.
Ask the architect for the contact details for their new employer and call their account manager.
C.
Call the account manager and ask them to retain the expert by offering them an incentive.
D.
Escalate the issue to the procurement department and ask them to discuss this with the vendor firm.

Feedback

Question 138

Correct
Mark 1.00 out of 1.00

Question text

A team member has experienced personal conflicts on past projects, making them nervous about working on the current project. The project manager knows this team member could add value to the project.

What should the project manager do to get the most value from this team member?

Question 138 Answer
A.
Advise the team member not to share personal information from past projects with the entire team.
B.
Consult with the project sponsor to find out if it is allowed to share personal information with the entire team.
C.
Advise the team member to focus on the current project and consider the past conflicts as lessons learned.
D.
Consult with human resources (HR) and check company policies on what is allowed to advise the team member.

Feedback

Question 139

Correct
Mark 1.00 out of 1.00

Question text

The scope of a project is to replace the street signs within a 10-km radius. The client does not want to sign the project closure report if the radius is not extended by 1 km, to be aligned with the council’s development plan.

What should the project manager do?

Question 139 Answer
A.
Delay the approval and ask the project sponsor for additional funding.
B.
Contact the council and ask for their approval to extend the scope of the project.
C.
Initiate a new project and discuss the request because it came in too late.
D.
Obtain formal acceptance for the completed work and submit a change request.

Feedback

Question 140

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been given a critical, 5-day window and is allocated a maximum of US$100,000 as a contingency reserve. Subsequently, the project manager drafted a course of action based upon the best available information. Overall, five actions were required to be completed at a cost of US$20,000 and a duration of 1 day each. After 3 days of work, the project manager completed two actions and spent US$80,000.

What should the project manager do next?

Question 140 Answer
A.
As the CPI and SPI are greater than 1.0, reevaluate and prioritize the remaining actions.
B.
Stop the work and raise a project change request to the change control board (CCB) for additional funds and a project schedule extension.
C.
As the cost performance index (CPI) and schedule performance index (SPI) are less than 1.0, reevaluate and prioritize the remaining actions.
D.
Complete all actions and then inform the client of the additional cost and schedule overrun needed to complete the project.

Feedback

Question 141

Incorrect
Mark 0.00 out of 1.00

Question text

A project team created user stories after understanding the customer requirements. As the project progresses, the project manager observes that there are too many change requests. The team feels that the outcomes they are working on are not aligned with the customer requirements.

What should the project manager do?

Question 141 Answer
A.
Refer to the configuration management knowledge base for similar projects delivered in the past.
B.
Arrange for a workshop with the customer to understand the business values expected from the outcomes.
C.
Include a representative from the customer to work collaboratively with the team.
D.
Acknowledge that the current team needs improvement and hire more qualified team members.

Feedback

Question 142

Correct
Mark 1.00 out of 1.00

Question text

During iteration planning, team A identifies that an important deliverable is dependent upon a deliverable from team B.

What should the project manager do?

Question 142 Answer
A.
Inform team B of the dependency and ensure that the deliverable is planned.
B.
Make team A a part of team B and ensure that the deliverable is ready.
C.
Request team B to immediately start this activity and deliver to team
D.
Ask team B to focus on their backlog and deliver based on their priority,

Feedback

Question 143

Correct
Mark 1.00 out of 1.00

Question text

Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two members are tense around each other and are taking everything personally.

What should the project manager do?

Question 143 Answer
A.
Help the team members to resolve the conflict in a way that results in the best team performance.
B.
Offer a compromise that is acceptable to both team members, even if it may not be the best solution.
C.
Understand each team member’s argument and select the one that results in less risk to the project.
D.
Send both team members to the human resources (HR) department for an acceptable resolution.

Feedback

Question 144

Incorrect
Mark 0.00 out of 1.00

Question text

A project manager has just been hired by a company without a project management governance structure. During the kick-off meeting, a key stakeholder emphasizes the importance of the project meeting the company’s strategy, investment, and compliance requirements.

What should the project manager do?

Question 144 Answer
A.
Replicate the organizational governance to the project governance.
B.
Put into place a project governance model in line with the requirements.
C.
Create an organizational project management governance.
D.
Ask the organization to create a project portfolio governance.

Feedback

Question 145

Correct
Mark 1.00 out of 1.00

Question text

A project team is executing a megaproject, and several contract requirements have been identified. In the planning phase, the project team agreed that a contract would be required 3 months prior to the project’s finish date. During project execution, it was determined that the contract was required immediately.

What should the project manager do?

Question 145 Answer
A.
Seek management’s approval for executing the contract earlier than planned.
B.
Request the team to initiate a change request to execute the contract.
C.
Support the team’s request and allow for early contract execution.
D.
Challenge the project team to identify the reasons for early contract execution.

Feedback

Question 146

Correct
Mark 1.00 out of 1.00

Question text

A project team has been working together for about 2 years. One of the team members has consistently shown high performance and stood out among their peers during the execution of the project. How should the project manager recognize high performance?
Question 146 Answer
A.
Thank the team member privately to avoid conflict among the team members.
B.
Acknowledge the high-performing team member in the next team meeting.
C.
Choose a reward for the team member that aligns with their personal goals.
D.
Ask the sponsor to approve a bonus for the high-performing team member.

Feedback

Question 147

Correct
Mark 1.00 out of 1.00

Question text

An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience.

What should the project manager do?

Question 147 Answer
A.
Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions.
B.
Closely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality.
C.
Hire an external consultancy firm to focus on testing and quality control to avoid the issue in the future.
D.
Propose an internal program that offers incentives for the team members who find and fix bugs.

Feedback

Question 148

Correct
Mark 1.00 out of 1.00

Question text

A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next milestone. This change can be perceived as poor performance by the current assignees.

What should the project manager do?

Question 148 Answer
A.
Organize a team meeting and inform the team members that, as the person accountable for delivery, they decided to change the task allocation.
B.
Ask the less experienced team member privately to stop working on the task and inform another team member that the work has been reassigned.
C.
Ask the more experienced team member privately to take the task and inform the other team members that work has been reassigned.
D.
Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation.

Feedback

Question 149

Correct
Mark 1.00 out of 1.00

Question text

During a project, the project manager finds an opportunity to reduce the project cost by completing a deliverable ahead of schedule with a minimal impact on project resources. However, the client has only been focused on the next milestone.

How should the project manager approach this situation?

Question 149 Answer
A.
Apply additional resources to realize the early deliverable and ensure the next milestone is achieved.
B.
Focus on the deliverable of the next project milestone as per the client’s strict instructions.
C.
Review the change management plan to discuss early benefits realization with the client.
D.
Evaluate whether the client’s request will add extra features to the project deliverable.

Feedback

Question 150

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project that has a dependency on the client’s vendor management system for critical requirements. The vendor management team will not derive any benefits from the project. However, the project requires support from the vendor management head.

What should the project manager do next?

Question 150 Answer
A.
Get support from the sponsor to hire a subject matter expert (SME) from the vendor management team to work on the project.
B.
Review the terms of reference of the steering committee to include the vendor management head.
C.
Work with the sponsor on a communications management plan to obtain support from the vendor management head.
D.
Obtain help from the sponsor to highlight any nonfinancial benefits for the vendor management team.

Feedback

Question 151

Correct
Mark 1.00 out of 1.00

Question text

A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications.

What should the project manager have done to avoid this issue?

Question 151 Answer
A.
The customer’s requirements should have been captured in order to meet the customer’s standards.
B.
The iteration review planning meeting should have been planned accordingly.
C.
The sprint retrospective meeting should have included necessary stakeholders.
D.
The customer’s requirements should have been captured and modified to meet the supplier’s standards.

Feedback

Question 152

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on a multinational project that has more than 100 stakeholders. The project manager is concerned about the appropriate stakeholder participation and involvement level required for successful project delivery.

What should the project manager do?

Question 152 Answer
A.
Communicate with the stakeholders to find a solution.
B.
Review the issue log with the project stakeholders.
C.
Evaluate the stakeholder engagement assessment matrix.
D.
Perform a stakeholder assumption and constraint analysis.

Feedback

Question 153

Correct
Mark 1.00 out of 1.00

Question text

A project is near completion but it is behind schedule. The contingency budget has already being used, although the remaining budget should be enough to complete the project. The only subject matter expert (SME) assigned to the project has been asked by their manager to solve a problem in the operations department.

What should the project manager do?

Question 153 Answer
A.
Escalate the situation to the project sponsor.
B.
Free the resource to handle the operations priority.
C.
Ask the manager to submit a change request.
D.
Design a negotiation strategy for this situation.

Feedback

Question 154

Correct
Mark 1.00 out of 1.00

Question text

An important national project is in the execution phase. A time constraint activity must be conducted on-site by a specialist from another country. Due to travel restrictions, the specialist cannot perform the activity on-site. The activity cannot be completed without the specialist’s expertise. The project team is actively seeking assistance in order to complete the job on time.

What should the project manager do to help the project team?

Question 154 Answer
A.
Reschedule the project until the local travel restrictions are lifted.
B.
Schedule virtual sessions with the specialist to guide the team in completing the activity.
C.
Seek additional budget to train the project team on the required skill set.
D.
Refer to the organization’s lessons learned repository and find an alternative solution.

Feedback

Question 155

Correct
Mark 1.00 out of 1.00

Question text

While finalizing project management plans, a customer provides the project manager with a new set of quality standards to which the final product must adhere.

What should the project manager do to ensure a smooth delivery of the product?

Question 155 Answer
A.
Involve the client in risk identification.
B.
Agree with the client on acceptance criteria.
C.
Involve the client in a performance gap analysis.
D.
Agree with the client on a new project charter.

Feedback

Question 156

Correct
Mark 1.00 out of 1.00

Question text

A project is implementing an agile strategy, and a minimum viable product (MVP) was agreed upon. After the first iteration review, the customer explained that the first deliverable is not of great value. What should the project manager have done differently?
Question 156 Answer
A.
Invited the customer to the daily meetings
B.
Helped the team redefine the MVP
C.
Changed the duration of iterations to deliver more value
D.
Validated the iteration goals with the customer

Feedback

Question 157

Incorrect
Mark 0.00 out of 1.00

Question text

A construction company is executing a building contract that includes firm milestones for replacing certain components of the building. During execution, the client complains that the new components do not meet the requirements. What should the project manager have done to prevent this from happening?
Question 157 Answer
A.
Defined acceptance criteria in a quality checklist agreed upon before starting the build phase
B.
Approved a detailed change management process before starting the build phase
C.
Provided compensation for issues due to the variance in the agreed-upon requirements
D.
Continuously communicated the changes in the work plan and the agreement to the client

Feedback

Question 158

Correct
Mark 1.00 out of 1.00

Question text

A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not available and the review is often delayed, which results in increased rework for the team.

What should the project manager do?

Question 158 Answer
A.
Ask the customer to review the deliverables in each iteration based on their availability.
B.
Request the customer to clarify all requirements at the start of each iteration.
C.
Plan ahead and define the best way to review the deliverables with the customer.
D.
Include the customer in daily project activities to gain the required guidance.

Feedback

Question 159

Correct
Mark 1.00 out of 1.00

Question text

During a project meeting, the project manager expressed the importance of delivering reports on time. These individual reports will be consolidated into a single report. One of the team member’s reports was not delivered on time and therefore the report could not be integrated with the other reports. This demonstrates a lack of teamwork and impacts project success.

What should the project manager do to resolve this issue?

Question 159 Answer
A.
Assign the task to someone else on the team.
B.
Discuss it with the team member in confidence.
C.
Discuss this matter during the project meeting.
D.
Include this item in the risk register.

Feedback

Question 160

Correct
Mark 1.00 out of 1.00

Question text

A project team is using one of the visual management tools to identify dependencies. It was identified that domain knowledge from one team needs to be shared with another team to ensure the continuity of deliverables.

What should the project manager do?

Question 160 Answer
A.
Merge both teams into one team so the knowledge is commonly available.
B.
Remove the dependency to eliminate the need for knowledge sharing.
C.
Redistribute the team members so knowledge is available in both teams.
D.
Request the respective teams to plan for knowledge-sharing sessions.

Feedback

Question 161

Correct
Mark 1.00 out of 1.00

Question text

A project manager noticed that the functional manager is not cooperating with staff assignment schedules and is always finding excuses not to release the requested staff.

What should the project manager do first?

Question 161 Answer
A.
Ask the leadership team for help obtaining the needed staff.
B.
Check with human resources (HR) regarding the availability of staff.
C.
Have a direct talk with the functional manager to understand the reasons behind their attitude.
D.
Evaluate the impact caused by the delay of forming the team and confront the functional manager.

Feedback

Question 162

Correct
Mark 1.00 out of 1.00

Question text

A primary stakeholder is unable to join the project status meetings consistently. The project manager has been communicating with this stakeholder informally and regularly to ensure that the stakeholder is up to date on the project. However, the project manager has recently resigned and will not be meeting with the new project manager prior to departure.

How should the project manager ensure that the new project manager continues to update this particular stakeholder?

Question 162 Answer
A.
Update the communications management plan with specific information on stakeholder engagement.
B.
Update the stakeholder engagement plan with the specific communication needs for the stakeholder.
C.
Ensure that the project team has been provided guidance on the specific needs of this stakeholder.
D.
Ensure that the project documents contain specific instructions regarding the stakeholder.

Feedback

Question 163

Correct
Mark 1.00 out of 1.00

Question text

A project manager is developing the stakeholder register and is having trouble understanding the motivation of some of the stakeholders.

What should the project manager do to get this information?

Question 163 Answer
A.
Organize a one-on-one conversation with each stakeholder.
B.
Request stakeholders articulate their motivations at the kick-off meeting.
C.
Email project objectives to all stakeholders and ask for endorsement.
D.
Identify each stakeholder’s motivations from the business case.

Feedback

Question 164

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a hybrid project funded by a time and materials (T&M) agreement. The project was completed, and the client accepted the delivery of the product. One week later, the client asked the project manager to fix two defects they found in the product. The project manager responded with an estimate of time and money and asked the client to confirm this. The client disagreed and insisted that the work should be done for free because it is a defect in the product.

What should the project manager have done to prevent this?

Question 164 Answer
A.
Trained client engineers to support the product after its delivery.
B.
Reviewed the project quality control plan with the client.
C.
Suggested a fixed-cost basis and included free bug fixes for 1 month.
D.
Planned how the delivered product will be supported after its delivery.

Feedback

Question 165

Correct
Mark 1.00 out of 1.00

Question text

A new file vault system vendor is being considered by a project sponsor who has supported several projects over the previous year.

What should the project manager review to assist the sponsor on the decision?

Question 165 Answer
A.
Lessons learned database
B.
Procurement strategy
C.
Vendor’s website
D.
Appropriate financial regulations

Feedback

Question 166

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on multiple building construction projects using a predictive project management approach. Senior leadership within the organization is promoting the inclusion of more agile practices into the current project methodologies. The project sponsor now wants the projects to use more agile methodologies.

Before mandating any agile methods to be used in a project, what should the project manager do first?

Question 166 Answer
A.
Provide agile training to those who will be part of the project team.
B.
Shift all existing projects to agile methodologies with a strict timeline.
C.
Pause the current projects to align them to the new agile cadence.
D.
Assess the organizational culture and readiness for the transformation.

Feedback

Question 167

Incorrect
Mark 0.00 out of 1.00

Question text

A project is ready to deliver the first batch of the product when a quality control check rejects the product as unfit for delivery. The root cause analysis (RCA) shows that a component added as part of the latest change request was not tested throughout the development cycle.

What should the project manager do next?

Question 167 Answer
A.
Review the change control process to ensure quality management artifacts are updated as part of the change.
B.
Review the quality management process and perform a process audit as part of ongoing quality assurance.
C.
Review the communications management plan to ensure change requests are communicated to the affected team members.
D.
Review the quality management process with the project management office (PMO) to ensure compliance with best practices.

Feedback

Question 168

Correct
Mark 1.00 out of 1.00

Question text

An experienced project manager is leading an enthusiastic team but realizes the team lacks the experience to complete the job successfully. What should the project manager do to reduce the risk of project failure?
Question 168 Answer
A.
Ask the sponsor to add experienced professionals to the team.
B.
Assign a dedicated resource to check the quality of each deliverable.
C.
Approve the appropriate training program for team members.
D.
Provide team members with the necessary coaching and mentoring.

Feedback

Question 169

Correct
Mark 1.00 out of 1.00

Question text

A company is transitioning projects from a predictive to an agile approach. The CFO is concerned that one of the agile projects has an important feature for the financial department that is being delayed for a later iteration.

What should the project manager do to clarify the situation?

Question 169 Answer
A.
Create an executive board to review the product backlog and replan the next iterations.
B.
Clarify with the CFO that the prioritization process is based on business value.
C.
Request support from the CEO on how to deal with the situation.
D.
Increase the size of the team in order to match any prior expectations of the CFO.

Feedback

Question 170

Correct
Mark 1.00 out of 1.00

Question text

A mid-size capital project has shared resources from the company’s contract department. During the execution phase, the project team observed a delay in contracting. After communicating with the contract department, the project manager found the contract team is prioritizing other contracting jobs because they are not part of the project team.

What should the project manager do first in this situation?

Question 170 Answer
A.
Report the issue to higher management and seek their direct involvement to complete the job from the contract department.
B.
Arrange a meeting with the contract department to build trust and commitment by recognizing their critical support to the project.
C.
Arrange several meetings with the contract department and ask them to contract the project as it is critical for project success.
D.
Communicate with the contract manager to commit a budget for the resources required for project execution.

Feedback

Question 171

Correct
Mark 1.00 out of 1.00

Question text

A project manager who recently joined the company has been assigned to manage a software project for a major recurring customer.

What should the project manager do to enhance the budget estimations for the project?

Question 171 Answer
A.
Discuss the budget with the team during the daily standups to ensure the budget is under control.
B.
Review budget-related lessons learned from similar projects.
C.
Invite the client to the kick-off meeting and create the project budget during the meeting.
D.
Implement an agile approach to avoid using a fixed budget.

Feedback

Question 172

Correct
Mark 1.00 out of 1.00

Question text

A project’s customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.

What should the project manager do?

Question 172 Answer
A.
Refer to the requirements traceability matrix and analyze the requirement.
B.
Analyze the benefits management plan and implement the needed change.
C.
Consult the scope management plan with the customer to understand the gap.
D.
Discuss and agree with the customer to implement the missing requirement.

Feedback

Question 173

Correct
Mark 1.00 out of 1.00

Question text

A project to construct an electricity generation plant is on site near a nature reserve. An environmental activist group is questioning the need for the project. The customer has informed the project manager to disregard the group as they are not in support of the project.

What should the project manager do next?

Question 173 Answer
A.
Ask the customer to contact the activist group and let them know the project status and completion date.
B.
Add the activist group to the list of stakeholders and analyze the impact they may have on project delivery.
C.
Obey the directive from the customer since they are funding the project and are the most important stakeholder.
D.
Request the project team disregard all communication from the activist group and continue with their project work.

Feedback

Question 174

Correct
Mark 1.00 out of 1.00

Question text

A large multi-national company works on a project in an emerging-economy country. All business matters are conducted in local currency. During the course of the project, the budget becomes the primary concern due to currency instability in the country.

What should the project manager do next?

Question 174 Answer
A.
Evaluate the situation with the team
B.
Escalate the risk to the project sponsor
C.
Use the project’s contingency reserve
D.
Ask for additional budget from the client

Feedback

Question 175

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a project where a vendor has been engaged to build a new system. One week before user acceptance testing (UAT) is scheduled the vendor informs the project manager that they can only deliver half of the promised functions by the UAT start date.

What should the project manager do next?

Question 175 Answer
A.
Wait until the vendor cannot deliver and then invoke liquidated damages based on the contract
B.
Escalate to management and prepare tor project closure by canceling the contract with this vendor
C.
Adjust the protect schedule to accommodate the current development progress of the vendor
D.
Communicate with the vendor and project team and explore possibilities for resolving the issue

Feedback

Question 176

Incorrect
Mark 0.00 out of 1.00

Question text

A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has been working on this project for 6 months, and the morale of the team is low due to the schedule.

What can the project manager do to motivate the team?

Question 176 Answer
A.
Continue to perform the last phase of the project with the project team as this will benefit the organization and provide a competitive edge.
B.
Talk to the business team about the project phase and the team’s commitment, and request a monetary reward for the team.
C.
Speak with the project management office (PMO) and request a 2-week extension of the schedule so the team can have rotational time off.
D.
Meet with the horizontal team managers to recognize the team members and give rewards and promotions upon completion of the project.

Feedback

Question 177

Correct
Mark 1.00 out of 1.00

Question text

A project lead is working on an agile project to build the team’s vision, including the decision-making process. It was decided that the team will vote on items, and if 90% of the team agrees on a decision, then it will be carried forward. At the very first technical design meeting, the team makes a decision that the project lead strongly disagrees with. How should the project lead proceed?
Question 177 Answer
A.
Refuse to let the team proceed with the work based on their decision.
B.
Take the technical team lead aside and try to persuade them to change their vote.
C.
Note the reasons for the disagreement and let the team proceed.
D.
Set up a meeting with the project champion and ask them to intervene.

Feedback

Question 178

Correct
Mark 1.00 out of 1.00

Question text

An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.

What should the project manager do?

Question 178 Answer
A.
Add 4 additional weeks to the schedule and request additional resources.
B.
Ask the sponsor to obtain a special work permit to continue work.
C.
Review the project management plan to see the impact of the possible delay.
D.
Crash the resource management plan to keep the schedule on track.

Feedback

Question 179

Correct
Mark 1.00 out of 1.00

Question text

A project with a hard timeline is starting its first iteration out of six. The project team is lacking the necessary skills to execute. What should the project manager do?
Question 179 Answer
A.
Allow the team to proceed as they attempt to meet the timeline.
B.
Add a subject matter expert (SME) to the project team.
C.
Invite stakeholders to discuss a mitigation plan to finish on time.
D.
Fill the skill gap personally to execute the project.

Feedback

Question 180

Correct
Mark 1.00 out of 1.00

Question text

A new major road project is starting, and the contractor has contractually committed to submitting regular status reports and participating in integration meetings. Halfway through the project life cycle, the contractor stops participating in meetings and submitting reports, stating these items consume too much time.

What should the project manager do first?

Question 180 Answer
A.
Assess the risk of the contractor not attending meetings and submitting reports for the rest of the project and escalate it to the project sponsor.
B.
Submit a claim for not fulfilling the contract terms and handle the claim in accordance with the alternative dispute resolution.
C.
Remind the contractor that they committed to attending meetings and submitting reports per the contract.
D.
Speak with the company’s lawyer and request that they demand the contractor fulfill their contractual commitments.

Feedback

Question 181

Correct
Mark 1.00 out of 1.00

Question text

A senior project manager is working for a company that is not yet making a profit. However, the company has many innovative projects in development. Most of the project timelines have slipped, and the staff is overwhelmed.

What should the project manager do to help the company meet their financial objectives?

Question 181 Answer
A.
Prioritize the projects, giving higher priority to projects that will increase profit.
B.
Make sure the project is fast tracked so that slipped time lines are recovered.
C.
Request that upper management hire additional staff to support the projects.
D.
Ensure that all of the projects are of high quality and are delivered on time.

Feedback

Question 182

Correct
Mark 1.00 out of 1.00

Question text

A project manager is in a cross-functional agile team. The project manager has been assigned a software project with multiple features that will take the team about a year to complete. The CEO is insisting that the solution needs to meet business goals for the year end, which is due in 6 months. What should the project manager do to align stakeholders’ needs and expectations?
Question 182 Answer
A.
Work with the stakeholders to create a prioritized backlog and release a roadmap.
B.
Modify the requirements to those that can be completed in 6 months.
C.
Implement fast-tracking and crashing activities to complete the project in 6 months.
D.
Include all stakeholders in daily scrum meetings to keep them informed.

Feedback

Question 183

Correct
Mark 1.00 out of 1.00

Question text

After signing an agreement with a vendor, the project manager notices that the vendor is continuously asking for changes on the procurement statement of work (SOW).

These changes would improve the project outcome. What should the project manager do next?

Question 183 Answer
A.
Conduct an audit on the procurement process and inform the vendor about the audit’s observations.
B.
Assess the situation as an opportunity for improvement and perform a risk analysis.
C.
Consult the list of selected vendors for the bid and evaluate a possible change of vendor.
D.
Revise the procurement control process to avoid undesired changes that might affect the schedule.

Feedback

Question 184

Correct
Mark 1.00 out of 1.00

Question text

A facility extension project is in the execution stage. There is a project activity to connect the power of all new equipment to an existing facility, Point A, which requires a significant cable length. The construction team found that the power could be connected to Point B and save money.

What should the project manager do next?

Question 184 Answer
A.
Perform a cost-benefit analysis to evaluate using the Point B option.
B.
Add the issue to the change log and request additional budget through the change control board (CCB).
C.
Seek a decision from the construction team after explaining the project budget and schedule constraint.
D.
Use the Point B option because it will save the project cost and time.

Feedback

Question 185

Correct
Mark 1.00 out of 1.00

Question text

A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.

What should the project manager have done to avoid this situation?

Question 185 Answer
A.
Allocated a dedicated handover team at early stages of the project
B.
Allocated proper resources for training on BMS in the project plan
C.
Made some adjustments to BMS to be more suitable for the teams
D.
Brought both teams together in a joint meeting to resolve the issue

Feedback

Question 186

Correct
Mark 1.00 out of 1.00

Question text

A high-performing team is involved in a project with a new domain. The team is unable to deliver as expected.

What should the project manager do?

Question 186 Answer
A.
Support the team in identifying the area of development and address the gap.
B.
Dissolve the team and include the team members in other existing teams.
C.
Identify the struggling team members and move them out of the team.
D.
Set up a clear expectation that the team is to deliver as in their previous projects.

Feedback

Question 187

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working with the same project team as in the last two construction projects. The project manager managed this team on a micro level for the last two projects. However, now the project manager would like to use a different leadership style to allow the team to make their own decisions.

What kind of leadership style should the project manager utilize for the current project?


Question 187 Answer
A.
Transformational
B.
Interactional
C.
Laissez-faire
D.
Charismatic

Feedback

Question 188

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins to identify, evaluate, and categorize the stakeholder relationships to the program.

What is the purpose of this process?

Question 188 Answer
A.
Identify all stakeholders who can negatively affect the project.
B.
Incorporate the needs of all stakeholders into the communications management plan.
C.
Incorporate only primary stakeholders into the communications management plan.
D.
Identify all stakeholders who can positively affect the project.

Feedback

Question 189

Correct
Mark 1.00 out of 1.00

Question text

A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects, and there is no capacity for any developer to take on additional work.

What should the project manager do next to fulfill this resource need?

Question 189 Answer
A.
Determine resource allocation options based on project priority.
B.
Apply changes to the existing resource allocations and inform the development manager.
C.
Meet with the sponsor to determine how to rebaseline the schedule.
D.
Inform the sponsor of the situation and request an extension of the target completion date.

Feedback

Question 190

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project with strict time constraints. In team meetings, one of the team members is always silent. The project manager determines that this team member is not knowledgeable about the technology solution. The project manager is concerned that this problem will impact productivity. What should the project manager do?
Question 190 Answer
A.
Assign an experienced team member to work with this member on a daily basis in order to become knowledgeable about the technology.
B.
Arrange formal training for this member to gain sufficient knowledge to reduce the impact on team performance.
C.
Let this team member understand the urgency and encourage them to spend extra time to become knowledgeable about the technology.
D.
Let the team lead the meeting discussions so that every member has a chance to prepare and speak up.

Feedback

Question 191

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working as a servant leader for a pilot project to adopt agile practices. After three sprints, the team demos the product to the main stakeholders, but receives negative feedback about the product’s features. The team feels that all the features met the acceptance criteria defined by the product owner and does not understand what went wrong.

How should the project manager mitigate the product rejection?

Question 191 Answer
A.
Share the product backlog for the main stakeholders to review in advance.
B.
Engage the main stakeholders in the upcoming sprint review sessions.
C.
Create dedicated sprints to implement feature fixes for the rejected ones.
D.
Ask the project sponsor to evaluate the assignment of a new product owner.

Feedback

Question 192

Correct
Mark 1.00 out of 1.00

Question text

A project team is working on the design of a solution for a complex project. Due to a lack of clarity of the customer’s requirements, daily meetings were agreed upon between the team and the customer. There are a few external contractors in the project who do not agree with this idea as they feel it is a waste of time.

What should the project manager do?

Question 192 Answer
A.
Welcome and involve the contractors as part of the project team.
B.
Ask the contractors to meet with the customer independently.
C.
Ask the customer to develop a document with the requirements.
D.
Warn and penalize the contractors who do not attend the meeting.

Feedback

Question 193

Correct
Mark 1.00 out of 1.00

Question text

A subject matter expert (SME) external to the project team provides a suggestion that will save the project delivery time. This SME has available time to support the project, but was not planned to be involved in the current agile iteration.

What should the project manager do?

Question 193 Answer
A.
Bring the SME on board immediately and discuss the implications later.
B.
Ask the existing team members to collaborate with the SME and complete the activity.
C.
Ask the SME to complete all of the necessary changes, which will save time.
D.
Direct the team member to ignore the SME’s changes as they were not planned.

Feedback

Question 194

Correct
Mark 1.00 out of 1.00

Question text

A project schedule risk has turned into an issue. The project manager foresees delays in project execution.

What should the project manager do to resolve the issue?

Question 194 Answer
A.
Update the risk management plan and send it to the project team.
B.
Update the schedule baseline to the new project time line.
C.
Escalate the issue to senior leadership for resolution.
D.
Work with relevant stakeholders to determine possible solutions.

Feedback

Question 195

Correct
Mark 1.00 out of 1.00

Question text

A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment.

What should the project manager have done to prevent the delay?

Question 195 Answer
A.
Obtained all critical information ahead of time
B.
Involved upper management in the process
C.
Involved the customer in the deployment process
D.
Used the sample data already in place

Feedback

Question 196

Correct
Mark 1.00 out of 1.00

Question text

In the initiating phase of a project, the project manager and team members are prioritizing the product backlog along with the product owner.

What should the project manager do next?


Question 196 Answer
A.
Produce a value-added product for the customer as continuously as possible.
B.
Produce a value-added product for the customer in the beginning of the project.
C.
Produce a value-added product along with the supporting documentation.
D.
Produce a value-added product for the customer in each phase of the project.

Feedback

Question 197

Correct
Mark 1.00 out of 1.00

Question text

A project manager assigned team members to work in pairs on a large amount of technical reports. At times, the project manager noticed that important information was not shared properly among the team. This has caused delivery delays and, ultimately, the failure to complete the project.

What is the root cause of this issue?

Question 197 Answer
A.
Lack of team member training on documentation planning
B.
Improper assignment of tasks to team member pairings
C.
Incorrect communication techniques applied during implementation
D.
Team cohesiveness was lost because team members worked in pairs

Feedback

Question 198

Correct
Mark 1.00 out of 1.00

Question text

A development team is struggling to find design documentation for the upcoming sprint. Prior to leaving for vacation, the product owner communicated that the documentation had been uploaded to the project file repository.

What should the project manager do to address this issue?


Question 198 Answer
A.
Assign a team member to manage project artifacts.
B.
Audit the effectiveness of the management of project artifacts.
C.
Improve email communication protocols to manage project artifacts.
D.
Investigate new software tools used to manage project artifacts.

Feedback

Question 199

Correct
Mark 1.00 out of 1.00

Question text

During the execution phase of a project, a new department has been created in the company. The manager of this department has requested to be involved in the regular project communications and reporting cycles.

What should the project manager do?

Question 199 Answer
A.
Ask the project team members to include the manager in all of their communications regarding this project.
B.
Inform the manager that only stakeholders identified in the communications management plan should be involved.
C.
Perform a stakeholder analysis and update the communications management plan to reflect the new situation.
D.
Suggest the manager contact the steering committee and project management office (PMO) to be included.

Feedback

Question 200

Correct
Mark 1.00 out of 1.00

Question text

A project manager for an agile project is concerned that the team has been losing momentum over the last iterations.

Which two tools should the project manager use to analyze team performance? (Choose two)

Question 200 Answer
A.
Project schedule
B.
Product backlog burnup chart
C.
Work breakdown structure (WBS)
D.
Cumulative flow diagram of completed features
E.
Burndown chart

Feedback

Question 201

Correct
Mark 1.00 out of 1.00

Question text

An agile project has a broad set of product features intended for different user profiles and usages. It is difficult to define common acceptance criteria that can apply to all the features. How can the project manager ensure that the appropriate acceptance criteria are applied to the features?
Question 201 Answer
A.
Define the acceptance criteria and specific functional test cases only after analyzing the user feedback from testing the early feature release.
B.
Integrate the acceptance criteria review into the definition of ready (DoR) for each feature and associated tests into the feature’s definition of done (DoD).
C.
Use the broadest set of acceptance criteria to ensure that all features have a common quality baseline and associated functional test cases.
D.
Integrate the specific tests into the definition of ready (DoR) for each feature and the acceptance criteria into the feature’s definition of done (DoD).

Feedback

Question 202

Correct
Mark 1.00 out of 1.00

Question text

A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for 2 days.

What does the project manager need to do now?


Question 202 Answer
A.
Inform the relevant stakeholders.
B.
Inform the project team only.
C.
Inform the product owner.
D.
Inform the project sponsor.

Feedback

Question 203

Correct
Mark 1.00 out of 1.00

Question text

A project manager is part of a balanced matrix project organization. The project manager will receive all work performance updates directly from the new sourcing department head who has no time to spare to give the project manager the information. What should the project manager do?

Question 203 Answer
A.
Request information directly from the sourcing department team members.
B.
Present the situation to the manager of the sourcing department head.
C.
Discuss the situation with the company project sponsor for advice.
D.
Work out a resolution in consultation with the sourcing department head.

Feedback

Question 204

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.

What should the project manager do next?

Question 204 Answer
A.
Reduce the quality and cost of other deliverables to allow additional budget for the items that were missed.
B.
Start the project and deal with these budget issues as they arise throughout the project life cycle.
C.
Add the missing budget items to the risk log and present them in the next project steering committee.
D.
Immediately discuss this with the project sponsor and request to revisit the budget to ensure its accuracy.

Feedback

Question 205

Correct
Mark 1.00 out of 1.00

Question text

A project is behind schedule because of a delayed equipment installation. This is affecting many other activities. The manager responsible for the equipment delivery notified the project manager that there is a capacity issue for the team doing the installation. What should the project manager have done to prevent this situation from happening? 

Question 205 Answer
A.
Defined the skill requirements more clearly in the scope statement.
B.
Asked the manager to follow the agreed-upon resource management plan.
C.
Conducted periodic reviews with the manager on resource availability.
D.
Consulted with the installation team on a regular basis to check for conflicts.

Feedback

Question 206

Correct
Mark 1.00 out of 1.00

Question text

A project team consisting of various professionals of different nationalities is struggling to achieve their project deliverables.

What should the project manager do?

Question 206 Answer
A.
Provide the team with support to solve their own problems.
B.
Inform the project sponsor and train the entire team.
C.
Ask the human resources (HR) department to conduct performance training.
D.
Ask the functional department manager to replace the team members.

Feedback

Question 207

Correct
Mark 1.00 out of 1.00

Question text

A team has had issues with behavior on an ongoing project, which is causing conflicts. As a result, the team is losing momentum and falling behind in its sprints.

How should the project manager handle this situation?

Question 207 Answer
A.
Engage a counselor to reconcile the situation between the team members affected.
B.
Control backlog assignments and reduce direct communications between team members.
C.
Revisit the ground rules and team communication protocols, and discuss what is happening.
D.
Require team members experiencing the conflicts to take a day off from work.

Feedback

Question 208

Correct
Mark 1.00 out of 1.00

Question text

A project is starting its second iteration out of six. During the daily meeting, a team member asks for help. In order to finish a deliverable, an approval from the design department will be needed.

What should the project manager do?

Question 208 Answer
A.
Meet with the design manager to ask for the necessary approval.
B.
Invite a design team member to the next daily meeting.
C.
Update the issue log and escalate it to the project sponsor.
D.
Replace this iteration deliverable for one without any blockers.

Feedback

Question 209

Correct
Mark 1.00 out of 1.00

Question text

A team shared a complaint regarding the scrum master during the last sprint review. The team expressed that they were delayed because the scrum master did not remove impediments, such as scheduling some meetings with external teams and obtaining a room to work collaboratively, among other critical blockers.

What should the project manager do?


Question 209 Answer
A.
Request an additional resource to assist in solving all of the impediments listed by the team.
B.
Determine and agree when a situation becomes an impediment to be solved by the scrum master.
C.
Request the team review and prioritize the open impediments to resolve all of them as soon as possible.
D.
Push back, explaining that a self-organized team should address all of the problems to get the work done.

Feedback

Question 210

Correct
Mark 1.00 out of 1.00

Question text

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project manager is confused since the entire team is located in the same time zone and believes there are other factors at play.

What should the project manager do next?

Question 210 Answer
A.
Rectify ground rule violations.
B.
Review performance formally.
C.
Examine the team’s virtual needs.
D.
Implement new options.

Feedback

Question 211

Correct
Mark 1.00 out of 1.00

Question text

A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave.

What should the project manager do next?


Question 211 Answer
A.
Update the lessons learned report and the risk log to reflect that this risk has materialized.
B.
Revise the project management plan and move the task to a time when the technical resource will be available.
C.
Consult the risk register for an appropriate planned risk response and implement.
D.
Review the business requirement with stakeholders and exclude the task assigned to the technical resource.

Feedback

Question 212

Correct
Mark 1.00 out of 1.00

Question text

At the end of a project’s initiation phase, the budget was developed and sent to the approval board. During the approval meeting, one of the key stakeholders asked how the budget was developed for future uncertainties. How should the project manager reply?
Question 212 Answer
A.
Recurrent team meetings are planned to control the budget against future uncertainties.
B.
Probabilistic analysis was used to develop the budget to address future uncertainties.
C.
The budget was developed by using the lessons learned from previous project data.
D.
Feedback from stakeholders will be addressed at each board meeting to adapt the budget.

Feedback

Question 213

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager’s location. The project has a strict schedule and budget, and the project manager is concerned about their ability to deliver it.

What should the project manager do?

Question 213 Answer
A.
Request a budget extension to get local resources experienced in agile.
B.
Plan to have the agile resources temporarily relocate to the project manager’s location.
C.
Engage the agile resources through video conferencing on a daily basis.
D.
Advise the sponsor that the project will be delayed as agile training will be required.

Feedback

Question 214

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project to develop accounting software for a trading firm. As the outcomes are being delivered, a new risk is identified regarding an indirect tax regulation that is being changed by the government in the next 6 months. This risk will have a significant impact on the project outcomes.

What should the project manager do next?

Question 214 Answer
A.
Determine the impact of the risk and prioritize outcomes that do not affect the tax module.
B.
Delay developing the indirect tax module until the tax regulation comes into effect.
C.
Assess the impact of the risk with an expert and prioritize further outcomes with the client.
D.
Analyze the impact of the risk and discuss with the team to determine how to separate the tax module.

Feedback

Question 215

Correct
Mark 1.00 out of 1.00

Question text

A senior vice president requested the creation of more agile teams to run projects of varying lengths and complexities in parallel with each other. This will impact the amount of time the project managers will be able to dedicate to each project. The project managers typically dedicate 50% of their time to projects regardless of their complexity. What should the project manager do as a servant leader to help achieve this transformation?

Question 215 Answer
A.
Review the organizational process assets (OPAs) to evaluate mitigation plans for similar risks.
B.
Create a risk entry regarding the project manager’s capacity and develop a mitigation plan.
C.
Empower the team to develop the necessary skills to move the project forward independently.
D.
Issue a change request to hire additional project managers based on the increased workload.

Feedback

Question 216

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on a complex project with a high degree of change. What strategy should the project manager use to ensure a successful project completion?

Question 216 Answer
A.
Update the project management plan to reduce the possibility of scope creep.
B.
Schedule a regular risk review with the project management team.
C.
Increase the active engagement and participation of key stakeholders.
D.
Create a project change roadmap to keep track of all unforeseen changes.

Feedback

Question 217

Correct
Mark 1.00 out of 1.00

Question text

An agile project will be delivered to a client based on a fixed price in cryptocurrency. Due to the volatility of cryptocurrency, both parties have agreed to adjust the scope to the value of the cryptocurrency at the end of every iteration and halt the project when the agreed price is reached. Which approach should be used in this situation?

Question 217 Answer
A.
A flow-based approach starting with the smallest stories.
B.
An iterative approach starting with the highest value epic.
C.
A predictive approach with short phases.
D.
An incremental approach with a minimum viable product (MVP).

Feedback

Question 218

Correct
Mark 1.00 out of 1.00

Question text

An agile project is running its third iteration with a duration of 2 weeks. A new operations director, who only has a predictive background, started working at the company. In the first meeting with the project manager, the director demands a weekly project status report.

What should the project manager do?

Question 218 Answer
A.
Invite the director to attend the daily standup meetings.
B.
Share this with the team and ask them to develop reports for the director.
C.
Introduce the agile aspect to the director and agree on a solution.
D.
Explain to the director that agile projects have live reports.

Feedback

Question 219

Correct
Mark 1.00 out of 1.00

Question text

A customer has provided excellent feedback on the project. However, a key project resource is leaving the company.

Which measure should mitigate the impact of this key resource’s departure?

Question 219 Answer
A.
Offer a new contract to the resource who is leaving.
B.
Establish a proactive knowledge-sharing plan.
C.
Update the risk register and inform the customer.
D.
Develop a contingency budget to replace the key resource.

Feedback

Question 220

Correct
Mark 1.00 out of 1.00

Question text

A project manager is managing a project with team members who are working all over the globe. The project manager notices that each team member’s deliverables do not meet the requirements. What should the project manager do first?


Question 220 Answer
A.
Assemble the project team via conference call to tell them that disciplinary action will be taken if any more noncompliant deliverables are submitted.
B.
Discuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding.
C.
Schedule time with the project sponsor to inform them that the project schedule is slipping due to the time it will take to rework the deliverables.
D.
Meet with the project team to explain that noncompliant deliverables must be reworked and submitted immediately to avoid project delays.

Feedback

Question 221

Correct
Mark 1.00 out of 1.00

Question text

Several components of an expensive manufacturing project have been returned by the customer. The customer is complaining that the quality of the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that quality has been maintained.

How should the project manager communicate with the customer to help assure them that the project has produced quality products?

Question 221 Answer
A.
Show the customer the tolerance and control limits.
B.
Show the customer sample results from the current batch.
C.
Show the customer a sample history of quality.
D.
Show the customer the quality control measurements.

Feedback

Question 222

Correct
Mark 1.00 out of 1.00

Question text

An agile facilitator has gathered a team for a new project. This team and facilitator have not yet worked on a project together.

How should the facilitator proceed?


Question 222 Answer
A.
Schedule a release planning session.
B.
Set up a lessons learned session from a similar project.
C.
Conduct a product roadmap session with the team.
D.
Hold a team charter discussion.

Feedback

Question 223

Correct
Mark 1.00 out of 1.00

Question text

A project manager is using an agile approach. During the sprint planning meeting, the product owner flagged a backlog item as high business value and easy to implement. However, the other team members identified a high dependency between this item and another item that is flagged as low business value and high complexity. What should the project manager do to support the backlog prioritization?
Question 223 Answer
A.
Prioritize the item flagged as high business value and low complexity for this sprint.
B.
Support the team to move both items to the next sprint when the team will know more.
C.
Facilitate the discussion until the team reaches an agreement about the two items.
D.
Prioritize the item flagged as a dependency with low business value and high complexity.

Feedback

Question 224

Correct
Mark 1.00 out of 1.00

Question text

A consultancy firm is finally selected and contracted for a project following an extensive and competitive procurement process. A few months into project execution, the client asks the project manager why the consultant is contracted for only 18 months instead of the full 32-month-long project. The project manager will need to carry out an unplanned second bidding process to ensure services are in place until the end of the project. What should the project manager have done to prevent this?
Question 224 Answer
A.
Developed a detailed, phased procurement management plan including all activities required and had the client approve it.
B.
Included the client in all negotiation phases with the consultancy to obtain their advanced approval before signing the contract.
C.
Prepared and negotiated a second contract with the consultancy firm for the remaining 14 months after the first contract signature.
D.
Agreed beforehand with the client on the frequency of reporting on the status of the procurement activities within the project.

Feedback

Question 225

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a critical software development project. The team is using a hybrid approach and has divided development into four sprints. At the end of sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.

What should the project manager do?

Question 225 Answer
A.
Introduce a float.
B.
Adjust the budget.
C.
Adjust the project time line.
D.
Fast track the project.

Feedback

Question 226

Correct
Mark 1.00 out of 1.00

Question text

A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team interactions must be considered.

How should the project teams interact in their meetings?


Question 226 Answer
A.
Phone conversations
B.
Video conferencing
C.
Encrypted emails
D.
Chat conversations

Feedback

Question 227

Correct
Mark 1.00 out of 1.00

Question text

A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in innovative ways without any need for encouragement. However, the engineer declines the project manager’s invitation to join the new project. What is the most likely reason for the engineer’s refusal to work on the project?
Question 227 Answer
A.
The engineer did not feel welcome or enjoy working with the other project team members.
B.
The project manager did not follow the normal hiring process with the engineer’s functional manager.
C.
The engineer has “project burnout" from working long hours and solving difficult problems.
D.
The project manager did not sufficiently support and recognize the engineer’s professional growth.

Feedback

Question 228

Correct
Mark 1.00 out of 1.00

Question text

A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product.

What should the project manager do?

Question 228 Answer
A.
Use the remaining time and resources to add additional scope to the project without spending the project budget.
B.
Ensure product quality by spending the remaining resources and time on additional quality checks for the product.
C.
Acknowledge the project closure criteria has been met and release the remaining budget and resources.
D.
Obtain approval from the sponsor to add additional functionality to the project deliverables with the leftover budget.

Feedback

Question 229

Correct
Mark 1.00 out of 1.00

Question text

A project team is working remotely on a solution. The client wants the solution as soon as possible and is uncomfortable because the team members are not colocated In addition the client expressed concerns about the understanding of the project context and the team’s decision-making process

What should the project manager do?

Question 229 Answer
A.
Update the communications management plan to satisfy the client’s request
B.
Request the client to attend the daily meetings with the project team
C.
Encourage the client to interact with the protect collaboration platform
D.
Ask the product owner to frequently communicate with the stakeholders

Feedback

Question 230

Correct
Mark 1.00 out of 1.00

Question text

A company is starting a critical project with a strict deadline. During the first planning meeting, the team realizes that the list of requirements has too many items to allow on-time delivery.

What should the project manager do first?


Question 230 Answer
A.
Update the risk register and present a contingency plan to meet the deadline.
B.
Suggest to the customer to reduce the backlog to meet the date.
C.
Increase the capacity of the team to finish the project on time.
D.
Ask the team to propose a minimum viable product (MVP) to meet the date.

Feedback

Question 231

Incorrect
Mark 0.00 out of 1.00

Question text

During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time. What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage? 
Question 231 Answer
A.
Develop a stakeholder-by-stakeholder engagement assessment matrix.
B.
Send a letter to the stakeholders to inform them about the project scope and start date.
C.
Schedule meetings with key stakeholders in advance to gather feedback on the project scope.
D.
Identify stakeholder rejection as a risk in the project risk register.

Feedback

Question 232

Incorrect
Mark 0.00 out of 1.00

Question text

An oil and gas project started without having acquired full funding for the project. The remaining funds were to be acquired during project execution. The acquisition of the remaining funds was delayed several months, resulting in a suspension of work by all contractors.

What should the project manager have done to prevent this from happening?


Question 232 Answer
A.
Ensured the stakeholder anticipated obstacles to achieving financial closure on the remaining funds.
B.
Ensured the risk was adequately assessed and mitigated by the appropriate stakeholders.
C.
Ensured the stakeholder who was providing additional funds remained interested in the project.
D.
Ensured the project team monitored and reviewed the project risk register periodically.

Feedback

Question 233

Correct
Mark 1.00 out of 1.00

Question text

A healthcare company is in the process of deploying an innovative healthcare solution globally. The project team has completed a limited release. The stakeholders have raised concerns about global healthcare guidelines and risks. What should the project manager do next? 
Question 233 Answer
A.
Evaluate lessons learned from similar projects prior to deployment.
B.
Perform a qualitative risk analysis on the identified project risks.
C.
Review compliance and regulatory requirements with stakeholders.
D.
Conduct a feasibility analysis of deploying the solution globally.

Feedback

Question 234

Correct
Mark 1.00 out of 1.00

Question text

A project team’s performance is being impacted by impeding internal procedures that are affecting the progress of activities and team autonomy.

What should the project manager do first to address this situation?


Question 234 Answer
A.
Try to remove the barriers and empower team members.
B.
Ask the organization to improve the internal procedures.
C.
Train the team members on the organization’s procedures.
D.
Discuss the issue in the next sprint review meeting.

Feedback

Question 235

Correct
Mark 1.00 out of 1.00

Question text

Midway through the execution of an agile project, there is a shift in the strategic objectives at the organization level to promote digital transformation. What should the project manager do next?
Question 235 Answer
A.
Prepare a user story to handle the change and assign it to the next iteration.
B.
Escalate to the product owner and cancel the upcoming iterations.
C.
Update the risk-prioritized backlog with the strategic change.
D.
Schedule a meeting with the team to assess the impact of the change.

Feedback

Question 236

Correct
Mark 1.00 out of 1.00

Question text

In the daily check-in meeting, a team member informs the project team that the licenses for one of the components that will be used will expire in a couple of months. The licensing cost is significant.

What should the project manager do next?


Question 236 Answer
A.
Evaluate the impact of nonrenewal of the license.
B.
Escalate the licensing issue to the product owner.
C.
Add a spike to the backlog for an alternative design.
D.
Raise a change request to secure the renewal.

Feedback

Question 237

Correct
Mark 1.00 out of 1.00

Question text

During daily team standup meetings, team members constantly ask about which tasks they should focus on first.

How should the project manager ensure the team is fully productive?


Question 237 Answer
A.
Review the project backlog during the team’s standup meeting.
B.
Encourage project team members to prioritize the product backlog.
C.
Ensure team members are working according to the project plan.
D.
Work with the product owner to ensure the project backlog is prioritized.

Feedback

Question 238

Correct
Mark 1.00 out of 1.00

Question text

After conducting a performance assessment, the project manager identified that some gaps still exist.

What should the project manager ensure?


Question 238 Answer
A.
Assessment results are kept private and not shared among team members.
B.
Performance improvement programs are organized for all team members who were assessed.
C.
All team members rotate their job schedules immediately to make them versatile.
D.
Awards are given to all team members for playing a role in the project and undertaking the assessment.

Feedback

Question 239

Correct
Mark 1.00 out of 1.00

Question text

A project manager for a software development company faces a number of financial risks in their project. The project manager needs to frequently check the strength and efficiency of the risk management process.

What should the project manager use to accomplish this?


Question 239 Answer
A.
Stakeholder register
B.
Brainstorming session
C.
Audit meeting
D.
Assumption log

Feedback

Question 240

Correct
Mark 1.00 out of 1.00

Question text

A company that uses a predictive approach and operates in a highly regulated market is losing profitability because its product life cycle is taking longer than those of its competitors. A new project manager has been hired to change this scenario.

What approach should the project manager propose?


Question 240 Answer
A.
Change to an agile model, focusing primarily on the incremental life cycle, leaving the iterative approach as a next step.
B.
Maintain a predictive approach, but increase the focus on better planning and tracking to anticipate problems and avoid delays.
C.
Migrate to an agile model, focusing primarily on an iterative approach, leaving the incremental life cycle as a next step.
D.
Propose a hybrid approach, leveraging the benefits of an agile approach while respecting some aspects of the company’s industry.

Feedback

Question 241

Correct
Mark 1.00 out of 1.00

Question text

A project manager has expertise in the technical domain. The project manager frequently demonstrates unacceptable behavior toward other team members; however, when confronted, the project manager denies this behavior.

What is the reason for the project manager’s behavior?


Question 241 Answer
A.
The project manager lacks necessary empathy.
B.
The project manager lacks emotional intelligence (El).
C.
The project manager was not properly trained.
D.
The project manager is in the wrong project role.

Feedback

Question 242

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on an agile project in a changing business environment. The project sponsor is worried about benefits realization and asks the project manager to pay attention to changes that can affect the project.

Which action should the project manager take to identify changes that may affect the product?


Question 242 Answer
A.
Implement face-to-face communication between the team and product owner to change the iteration objectives as needed.
B.
Stop the iteration as soon as possible in case an external change that makes the product invaluable is identified.
C.
Take action to reprioritize the backlog after every iteration to evaluate if user stories are still valuable to the business.
D.
Apply a pair programming technique to react to changes immediately, even in the middle of the interaction.

Feedback

Question 243

Correct
Mark 1.00 out of 1.00

Question text

A project manager is beginning a new project with very diverse team members. The project manager chose to use consensus building so the team can agree on and be engaged in how the project will be executed.

How should the project manager proceed?


Question 243 Answer
A.
Create an environment where the agreement is reached by a majority vote.
B.
Create an environment where the agreement is reached through discussion.
C.
Establish recurring brainstorming sessions to discuss project issues.
D.
Allow team members to contribute ideas in a stream-of-consciousness mode.

Feedback

Question 244

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a new project that will launch the digital version of a current product. Even though the product is well known, the vision for its digital version is not clear to the stakeholders.

What should the project manager do to increase value delivery?


Question 244 Answer
A.
Use spikes to dig deeper into the technical challenges of the new product, thus reducing the technical risk.
B.
Create a visual task board with all of the relevant stakeholders to support backlog prioritization.
C.
Work with the team on the definition of a minimum viable product (MVP) and present it to the stakeholders.
D.
Gather the team to create a comprehensive product roadmap but only commit to requirements for the next quarter.

Feedback

Question 245

Correct
Mark 1.00 out of 1.00

Question text

A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries.

Which two actions should the project manager take to correct this problem? (Choose two)


Question 245 Answer
A.
Contact the customers in batches and inform them that the issues are being worked on currently.
B.
Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue.
C.
Deploy solutions that will track, prioritize, and resolve queries as soon as possible.
D.
Ask senior management to replace the customer service manager with a more qualified one.
E.
Request that the customer service team prioritizes work on queries that are received this week.

Feedback

Question 246

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on a software development project for an oil and gas client using an agile approach. The project manager is having difficulty preparing the schedule because the project has various unknowns. Which scheduling method should the project manager use to develop the schedule?
Question 246 Answer
A.
Iterative scheduling
B.
Three-point scheduling
C.
Parametric scheduling
D.
Analogous scheduling

Feedback

Question 247

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project that is in the execution phase. Due to a company reorganization, some key project team members are likely to leave the project.

What should the project manager do next?


Question 247 Answer
A.
Discuss this issue with the affected team members and support them during the transition.
B.
Start looking for replacements as soon as possible to help prevent any schedule slippage.
C.
Engage with the project sponsor to ensure that this change does not affect the project execution.
D.
Determine the impact to the project and implement mitigations per the project management plan.

Feedback

Question 248

Correct
Mark 1.00 out of 1.00

Question text

A new engineer was assigned to a project. Although the engineer has adequate skills for the job, they always wait for authorization from the project manager before acting. What should the project manager do?


Question 248 Answer
A.
Obtain related training for the new team member.
B.
Determine the appropriate level of decision-making authority and empower the engineer.
C.
Make all of the decisions for the engineer in order to keep the workflow on track.
D.
Replace the resource with an experienced engineer.

Feedback

Question 249

Correct
Mark 1.00 out of 1.00

Question text

A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact project implementation. What should the project manager do next?


Question 249 Answer
A.
Meet with the team member to understand their concerns and/or issues.
B.
Convene a team meeting to encourage and motivate the entire team.
C.
Assign an additional resource to help the team member with the tasks.
D.
Ask the team member’s functional manager if there are any known issues.

Feedback

Question 250

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a global project with resources spread out in different locations. The stakeholders have different interpretations of the requirements. The project manager is concerned about scope creep.

Which action should the project manager take to control the scope?


Question 250 Answer
A.
Ensure that all key stakeholders agree to the project deliverables and there will be no need for changes.
B.
Accept only those changes to requirements that provide additional value to the project.
C.
Reject all changes that will increase the budget or increase the time line of the project.
D.
Accept only those changes that are approved by the change control board (CCB) prior to being implemented.

Feedback

Question 251

Correct
Mark 1.00 out of 1.00

Question text

A new law was published about zoning permits for telecom towers. This may cause cost and schedule overruns for the new network rollout.

What should the project manager do?


Question 251 Answer
A.
Assess and prioritize the impact of the new law on the project plan.
B.
Update the project plan because the law is an obligation for the project.
C.
Minimize the scope to catch the cost and schedule baseline.
D.
Meet the sponsor to ask for additional time and budget increase.

Feedback

Question 252

Correct
Mark 1.00 out of 1.00

Question text

A vendor has manufactured a complex product. During a factory acceptance test, several deficiencies were identified. Product delivery is on the critical path, and any delay would impact project completion.

What should the project manager do?


Question 252 Answer
A.
Initiate regular conference calls with the vendor for status updates to keep this item in focus.
B.
Hold the shipment until the rework is completed at the vendor’s facility to eliminate extra work on-site.
C.
Assess the schedule impact and evaluate the most feasible solution to keep the project on track.
D.
Ship the package as is, complete carryover work on-site, and back charge the vendor for the rework.

Feedback

Question 253

Correct
Mark 1.00 out of 1.00

Question text

A client wants to create an innovative software for the travel industry using an agile approach. A project manager from the company was assigned to work on the details and estimates as requested by the client.

What should the project manager do before sending the information to the client?


Question 253 Answer
A.
Put the tasks with estimates in the backlog and clarify that the project will not need any reserves.
B.
Sequence the tasks with estimates and add standard risk reserves to use for software development.
C.
Analyze the tasks, provide estimates, include a prototype demo, and send to the client directly.
D.
Work with the team to understand their views and add the appropriate dependencies and risks.

Feedback

Question 254

Correct
Mark 1.00 out of 1.00

Question text

In order to increase a project’s profit margin, the project manager and subject matter experts (SMEs) agreed to select the oldest model of a specific machine available in the market. When the machine reached its destination country, it was blocked by customs authorities who restricted the import of this machine model.

What should the project manager have done to prevent this from happening?


Question 254 Answer
A.
Ensured that the SMEs correctly defined the project scope and the machine model.
B.
Ensured the project sponsor provided enough funding to purchase the latest version of the machine.
C.
Ensured that regulatory compliance was considered in the quality management plan.
D.
Ensured that the technical team researched and selected the latest model of the machine.

Feedback

Question 255

Correct
Mark 1.00 out of 1.00

Question text

During a kick-off meeting, the project manager notices that one of the stakeholders responsible for providing key information to the team has a low level of participation. This stakeholder believes that there will be no benefit from implementing the project. The project manager realizes that this could be a high risk for the project.

Which action should the project manager take?


Question 255 Answer
A.
Facilitate a supportive level of engagement for this stakeholder.
B.
Ask the project sponsor for advice as it might be possible to work with another stakeholder.
C.
Perform a qualitative risk analysis using a probability and impact matrix.
D.
Ensure the key information is accurate and monitor the situation as the project progresses.

Feedback

Question 256

Correct
Mark 1.00 out of 1.00

Question text

A team has just adopted an agile approach. During daily standup meetings, the team expressed concerns about task delays. The project leader worked with the product owner to get clarity on the features. The project leader asked the team to fast-track all product features to ensure delivery. Sprints are being completed but with either fewer features or low quality.

What should the project leader have done to ensure success?


Question 256 Answer
A.
Directed teams to possible solutions that help in removing the impediments and contribute to a timely delivery
B.
Suggested to the team to add impediments as work items in the product backlog to be fixed in the next sprints
C.
Asked the team to create an impediment log and keep it updated for use in the next sprint planning
D.
Empowered the team to improve their processes, tools, and interactions to be more effective in delivery and removing impediments

Feedback

Question 257

Correct
Mark 1.00 out of 1.00

Question text

During the execution of a construction project, one of the neighboring businesses is complaining that the current building height does not agree with the initial project plans. What should the project manager do first?
Question 257 Answer
A.
Ask the neighbor to leave the site immediately because the site is on private property.
B.
Inform the neighbor that all of the project documentation has been approved.
C.
Inform the neighbor that the complaint will be escalated to the project sponsor.
D.
Ask the neighbor to submit a formal complaint about their concerns.

Feedback

Question 258

Correct
Mark 1.00 out of 1.00

Question text

A team has individual daily start times for each team member. Sometimes the overlap between team member working hours is short. During those times, the interactions and work as a team are reduced and ineffective.

What should the project manager do?


Question 258 Answer
A.
Inform the team members who are joining late to join early and work together.
B.
Allocate the overlap time for each team member and ask them to adhere to the schedule.
C.
Ask the team to define a team charter and agree on core working hours.
D.
Ask the team to start at the same time to obtain the maximum number of team working hours.

Feedback

Question 259

Correct
Mark 1.00 out of 1.00

Question text

A project team is implementing a hosted system for a third party. Just before going live, the customer asks the project team to include additional functionality. The project team identified risks to the delivery date and informed the project manager that some of the requested functions are in conflict with the agreed scope.

What should the project manager do?


Question 259 Answer
A.
Discuss with the team, estimate the effort, and raise a change request.
B.
Discuss with the customer the risks identified and team’s concerns.
C.
Ask the team to deliver the functionality on the agreed go-live date.
D.
Ask the customer to go live and add the new functionality in the backlog.

Feedback

Question 260

Correct
Mark 1.00 out of 1.00

Question text

A project manager received a request to add features and functions to the project after the scope had already been established.

What should the project manager do?


Question 260 Answer
A.
Follow the requirements management process.
B.
Follow the stakeholder engagement process.
C.
Follow the risk management process.
D.
Follow the change management process.

Feedback

Question 261

Correct
Mark 1.00 out of 1.00

Question text

A project manager is starting a new project, and the project team is located in different countries. The team was going to use a specific tool to hold virtual meetings.

However, that tool is not available in one team member’s country. How should the project manager deal with this situation?


Question 261 Answer
A.
Contact the project sponsor to have the team member removed from the project.
B.
Ask the team member to move to another location where the tool is available.
C.
Start the project and use email to communicate with the team member until the tool is available.
D.
Investigate alternative tools for virtual meetings that are available to all team members.

Feedback

Question 262

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a major construction project. The project is critical to the city’s population, and especially to the local government official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include aspects that the previous project sponsor did not support.

What should the project manager do next?


Question 262 Answer
A.
Meet with the new project sponsor to review the current project scope and the requested changes.
B.
Rebaseline the project as there is now a new project sponsor, which is presenting an opportunity to review and recalibrate the project objectives.
C.
Invite the project sponsor to a briefing with the project team to demonstrate progress and seek further support to meet project-committed deliverables.
D.
Inform the new project sponsor that the new aspects will not be included in this project.

Feedback

Question 263

Correct
Mark 1.00 out of 1.00

Question text

According to this burnup chart for the last 7-day sprint, what should the project lead address with the product owner and team?


Question 263 Answer
A.
The product owner should not ask the team to change their sprint commitments.
B.
The team is accepting too much work in the sprint after it has started.
C.
The team is not meeting the expectations of the product owner.
D.
The team should have stopped on day 4 and started a new sprint.

Feedback

Question 264

Correct
Mark 1.00 out of 1.00

Question text

A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate authorization to make the decision themselves but is not quite sure.

What should the project manager do next?


Question 264 Answer
A.
Use the project contingency and implement the change without charging the customer, since the customer’s satisfaction is top priority.
B.
Exploit this change opportunity and calculate the cost, risk, and time, then add a reasonable margin and submit to the customer.
C.
Use the Perform Integrated Change Control process and submit this to the change control board (CCB) for approval.
D.
Keep the change pending and decide to take this up as part of final settlement at the end of the project.

Feedback

Question 265

Correct
Mark 1.00 out of 1.00

Question text

A project is approaching successful completion, and all stakeholders are really proud of the achieved results. The project management office (PMO) recommends the project manager to lead the next similar project.

What should the project manager do next?


Question 265 Answer
A.
Engage key stakeholders to complete and deliver lessons learned.
B.
Select the same stakeholders for the next project to avoid doing knowledge transfer.
C.
Present the project achievements and delegate knowledge transfer to the steering committee.
D.
Request the PMO to manage the lessons learned repository.

Feedback

Question 266

Correct
Mark 1.00 out of 1.00

Question text

A project manager leads a development project for a mobile chatting application. One of the experienced developers constantly creates conflicts with the other team members. As a result, the other team members are refusing to work with the developer. Since the developer is a high performer, the project goals may be negatively impacted if they leave the team.

What should the project manager do in this situation?


Question 266 Answer
A.
Meet with the developer and ask them to be respectful with the other team members and work together as a team.
B.
Meet with the team members and developer individually to understand the situation and build an action plan accordingly.
C.
Collect the team’s feedback and send it to human resources (HR) to resolve the conflict.
D.
Arrange a team-building training session and require all of the team members to attend.

Feedback

Question 267

Correct
Mark 1.00 out of 1.00

Question text

A project team is transitioning from a predictive to an agile approach. The project manager is trying to minimize the support issues that the product has had in production. One particular pain point is the transition to operations, where the issues usually arise. What should the project manager do to improve this scenario?


Question 267 Answer
A.
Increase the focus on backlog items that cover support requirements, as well as product manuals and operation guides.
B.
Ask the support/operation team to participate in the daily standup meetings to contribute to the project’s progress.
C.
Engage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities.
D.
Foster stakeholder participation by engaging them early on the backlog discussions.

Feedback

Question 268

Incorrect
Mark 0.00 out of 1.00

Question text

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, the team is unsure of the available options to remove this obstacle. What should the project manager do next?
Question 268 Answer
A.
Guide the team to determine alternatives.
B.
Move the dependent task to the next iteration.
C.
Escalate the issue to the company’s IT manager.
D.
Escalate the issue to the project sponsor.

Feedback

Question 269

Correct
Mark 1.00 out of 1.00

Question text

A project manager in a matrix organization has been assigned to a system solution project with tight timelines. There are two resources assigned as part of the solution team: one who is experienced and one who is new. During development, the project manager notices that the resources disagree on the solution approach. What should the project manager do next to deliver a reliable solution?
Question 269 Answer
A.
Meet with the resources and agree that the more experienced resource’s approach has proven to be effective in the past.
B.
Meet with each resource’s functional manager and arrive at a common approach that is appropriate for the project’s constraints.
C.
Meet with the entire project team and decide on a further course of action based on team consensus.
D.
Meet with the resources together and find common ground on viewpoints to compromise on an approach.

Feedback

Question 270

Correct
Mark 1.00 out of 1.00

Question text

A senior project manager has included a junior project manager as part of the project team. During a coaching session, the junior project manager asks the senior project manager how to be efficient and reduce rework.

How should the senior project manager respond?


Question 270 Answer
A.
Use a work breakdown structure (WBS) to create a project schedule based on the project and resource requirements.
B.
Monitor resource allocation to ensure that team members work 8 hours per day.
C.
Assign project tasks to the team regardless of their skills to accomplish the project schedule.
D.
Schedule daily meetings with key stakeholders to assess the effectiveness of the project management plan.

Feedback

Question 271

Correct
Mark 1.00 out of 1.00

Question text

During a regular project progress meeting, the CEO informed the project manager that a major stakeholder has been unaware of recent developments on the project. The project manager is sure that the stakeholder was duly identified and classified in the stakeholder register. Which project document should the project manager review in order to determine the reason for this issue?


Question 271 Answer
A.
Requirements traceability matrix
B.
Stakeholder register
C.
Stakeholder engagement assessment matrix
D.
Issue log

Feedback

Question 272

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project manager use to manage these risks using an agile approach? 

Question 272 Answer
A.
Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project.
B.
Implement a scrum risk retrospective to analyze the risks at the end of the project.
C.
Assign an agile risk manager to better understand and track the project risks.
D.
Evaluate the risks constantly and reprioritize work as the project progresses.

Feedback

Question 273

Correct
Mark 1.00 out of 1.00

Question text

The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager, which gives the impression that the project is out of control. The project manager has been providing the project’s status according to the agreed upon communications management plan. This key stakeholder, however, seldom attends the status report meetings. What should the project manager do first to address this situation?
Question 273 Answer
A.
Evaluate the communication needs to discover the gaps and adjust the original plan if needed.
B.
Use the contingency reserves to implement fast tracking and improve the schedule key performance indicators (KPIs).
C.
Review the resource breakdown structure (RBS) to request the main stakeholder’s manager to replace the stakeholder.
D.
Provide evidence to the project sponsor that the project is on track and the communications have been sent.

Feedback

Question 274

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been assigned to lead a software project to generate savings at an important financial institution. Initially, the duration of the project was 13 months, but due to various issues during execution, the project was extended to 16 months. By month 11, the expected savings were exceeded but not all of the functionalities planned for that date were fulfilled.

How should the project manager inform the stakeholders of the project’s progress?


Question 274 Answer
A.
Report that the project has not fulfilled all the expected functionalities.
B.
Complete the outstanding functionalities before informing the sponsor of the project progress.
C.
Communicate the benefit expectations and the action plan for the pending functionalities.
D.
Send an email with the monthly project progress to all relevant stakeholders.

Feedback

Question 275

Correct
Mark 1.00 out of 1.00

Question text

A project is 70% complete when the project sponsor requests an additional deliverable. What should the project manager do first?
Question 275 Answer
A.
Reject the request as being too late and leading to major scope creep.
B.
Submit the request to the change control board (CCB) for a decision.
C.
Negotiate with the project sponsor on the possible alternatives.
D.
Determine the possible impact of this change on all aspects of the project.

Feedback

Question 276

Correct
Mark 1.00 out of 1.00

Question text

In a geographically distributed team, a developer continues to delay a coding activity. This activity is on the critical path. The project manager found out that the delay is due to the developer’s lack of understanding of the customer requirements shared by the off-site team. What should the project manager do? 
Question 276 Answer
A.
Replace the developer with a skilled resource.
B.
Perform a root cause analysis (RCA) with the team members.
C.
Facilitate communication to ensure clarification of the requirements.
D.
Conduct frequent performance reviews.

Feedback

Question 277

Incorrect
Mark 0.00 out of 1.00

Question text

A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have recently been requested. What should the project manager do next? 
Question 277 Answer
A.
Reject the changes and stay the original course as initially agreed with the client.
B.
Review the changes and make the decision based on the project team’s recommendations.
C.
Discuss the changes with the client and jointly make the decision on how to proceed.
D.
Review the risk register to see if mitigations have already been outlined for this scenario.

Feedback

Question 278

Correct
Mark 1.00 out of 1.00

Question text

At a project meeting, a business analyst requires input from a marketing consultant to continue working on a task. The business analyst has tried to contact the consultant but has been told that the consultant does not have the time to discuss the project. What should the project manager do to move the project forward? 

Question 278 Answer
A.
Escalate the issues about the consultant to the functional manager so the consultant dedicates the necessary time to the project.
B.
Include a new project risk into the risk register and allocate the consultant as the risk owner as it is their responsibility to provide input.
C.
Discuss the request with the consultant and set up time with the business analyst and consultant to discuss the project requirements.
D.
Urge the business analyst to continue contacting the consultant to discuss the project since this is the responsibility of the business analyst.

Feedback

Question 279

Correct
Mark 1.00 out of 1.00

Question text

A company routinely outsources resources for specific core activities. Due to a sudden, unforeseen risk, all of the team members are needed to work remotely, including the outsourced ones. How can the project manager address this challenge to assure outsourced vendors deliver?
Question 279 Answer
A.
Review the coordination and communication costs with the supplier.
B.
Develop a new strategy for communication and management of resources.
C.
Review the risk management plan for the mitigation activities.
D.
Submit a change request to increase the contingency budget.

Feedback

Question 280

Correct
Mark 1.00 out of 1.00

Question text

How can agile measurements improve upon predictive measurements in cases where the final 10% of a project takes longer than planned?
Question 280 Answer
A.
By scheduling iterative meetings with the product owner to improve project tracking
B.
By focusing on the delivery of incremental working products lo the customer
C.
By reviewing burnup charts to determine the effort required against estimated earned value
D.
By conducting daily standups to more accurately track project deliverables

Feedback

Question 281

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a building construction project. The project manager has taken an agile course and wants to use agile practices in the project. What should the project manager do? 
Question 281 Answer
A.
Hire a consultant to provide a second opinion about whether agile can be applied to a construction project.
B.
Choose the agile practices that can be implemented in this type of construction project and apply them.
C.
Review the stages of the project to allocate additional budget for agile resources.
D.
Assign a scrum master to the project to implement agile practices in the project.

Feedback

Question 282

Correct
Mark 1.00 out of 1.00

Question text

When a project is in its final stage, the project manager will request from the team to prepare a delivery acceptance document.

What is the importance of this document to the project manager?


Question 282 Answer
A.
Needed to close the work breakdown structure (WBS).
B.
Needed to share it with the stakeholders.
C.
Needed to close out the project or a phase.
D.
Needed to release the team at the end of the project.

Feedback

Question 283

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project in which the product requirements have not been fully met due to several uncertainties about customer acceptance.

What should the project manager do?


Question 283 Answer
A.
Gather a reduced number of approved requirements and add some extra features to fulfill the product specifications.
B.
Ask team members to research and collect data about the best features offered by similar products in the market.
C.
Stop all project activities until all requirements are set up front by the project sponsor and the key stakeholders.
D.
Gather enough requirements to produce a minimum viable product (MVP) with which to evaluate customer acceptance.

Feedback

Question 284

Correct
Mark 1.00 out of 1.00

Question text

A project manager encounters a governance issue during the project execution phase. One of the team members complains about receiving assignments from multiple people and states they are not able to work effectively.

What should the project manager establish first in the project governance structure?


Question 284 Answer
A.
Clear responsible, accountable, consult, and inform (RACI) matrix
B.
Risk management and issues resolution plan
C.
Resource management and conflict resolution plan
D.
Clear project work breakdown structure (WBS) and timeline

Feedback

Question 285

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been assigned to a new project that will be delivered using an agile framework. The sponsor is asking for a cost estimation to build the business case. What should the project manager do? 
Question 285 Answer
A.
Ensure the client representative is involved in the estimation.
B.
Review the completion costs of similar projects.
C.
Ensure that a 20% contingency is included in the estimation.
D.
Review the lessons learned from similar projects.

Feedback

Question 286

Correct
Mark 1.00 out of 1.00

Question text

A team is finishing the third release to present to the stakeholder as part of a demonstration. The company that subcontracts the developers has communicated that there is a cash flow problem and the company will not be able to provide the same resources for the next iterations. What should the project manager do next?
Question 286 Answer
A.
Create a risk register to track the risks and request additional budget.
B.
Analyze the impact against the release plan if the blocker is not addressed.
C.
Work with the project owner to prioritize the product backlog.
D.
Escalate the situation to the project sponsor for a possible resolution.

Feedback

Question 287

Correct
Mark 1.00 out of 1.00

Question text

The team lead on a project has left the organization and management wants to promote engineer A to this position. The project manager is confident that selecting engineer A will add problems to the project and believes that engineer B would better fit this role. The project manager discussed all of the arguments with management but their decision remains unchanged. What should the project manager do? 
Question 287 Answer
A.
Help engineer A to become familiar with this new role and ensure engineer B stays motivated.
B.
Promote engineer B instead since the project manager has the authority to make this decision.
C.
Request management approval that engineer B will be promoted if engineer A fails in this role.
D.
Coach engineer B to be prepared to perform this role if and when engineer A fails.

Feedback

Question 288

Incorrect
Mark 0.00 out of 1.00

Question text

A company plans to initiate a project involving a new technology. Approval for the project is required. What should the project manager do? 
Question 288 Answer
A.
Review the cost and schedule baselines for execution.
B.
Define change management for the new technology.
C.
Analyze the cost and identify the project benefits.
D.
Identify the risks in implementing the new technology.

Feedback

Question 289

Correct
Mark 1.00 out of 1.00

Question text

During iteration two of a project with two teams (A and B), the project manager is concerned that there are two critical activities from team A that must be started in iteration four. Additionally, these two activities are dependent on an activity from team B that has not yet been prioritized. What should the project manager do?
Question 289 Answer
A.
Ensure team B prioritizes the dependent activity in iteration three.
B.
Include the dependent activity in the current iteration for team B.
C.
Assign the two critical activities to team B in iteration two.
D.
Cancel the current iteration and reschedule it with the dependent activity.

Feedback

Question 290

Correct
Mark 1.00 out of 1.00

Question text

In the middle of an iteration, an agile team working on the development of a new product was notified that an important team member will leave the project for a few weeks due to some urgent personal issues. What should the project manager do regarding the activities that were the responsibility of this team member?
Question 290 Answer
A.
Reach an agreement with the team on how to handle the situation.
B.
Reach out to the procurement team to hire a substitute for the team member.
C.
Allow senior management to decide how to proceed with the project.
D.
Convince the team member not to leave until the project is completed.

Feedback

Question 291

Correct
Mark 1.00 out of 1.00

Question text

The change control board (CCB) has approved a change request to add a new component within a product. The operations manager discovers the change after its approval and complains that the implementation of the change will cause significant disruption to the production line. What should the project manager do first? 
Question 291 Answer
A.
Lead a root cause analysis workshop with the design team to identify the failures that led to the decision to add a component that was not compatible with the production line.
B.
Meet with the operations manager to explain the background for the change and understand the operation manager’s concerns about the change.
C.
Escalate the issue to the project sponsor, as the decision to add the component brings many benefits even though it will be disruptive to the production line.
D.
Formally acknowledge the operation manager’s concerns and raise a new risk that the project may deliver late and over budget due to manufacturing difficulties.

Feedback

Question 292

Correct
Mark 1.00 out of 1.00

Question text

After sending an on-site meeting invitation to seven people for the kick-off meeting of a project, a key stakeholder declines because they will be at another location for the rest of the month. What should the project manager do?
Question 292 Answer
A.
Make arrangements for the stakeholder to join the kick-off meeting virtually.
B.
Hold the kick-off meeting with the rest of the stakeholders to avoid a delay in the project.
C.
Change the kick-off meeting to a virtual meeting so all can attend at the same time.
D.
Reschedule the kick-off meeting for the following month so all can attend on-site.

Feedback

Question 293

Correct
Mark 1.00 out of 1.00

Question text

In a global project, the main definitions were developed in country A, and the delivery of the project will be completed in phases in countries B, C, and D. Country B discovers that one of the legal requirements was not addressed. What should the project manager have done to avoid this situation? 

Question 293 Answer
A.
Selected countries that had similar regulatory requirements.
B.
Asked procurement to assign resources located in each country.
C.
Managed risk mitigation strategies specific to each country.
D.
Identified the regulatory differences among the countries.

Feedback

Question 294

Correct
Mark 1.00 out of 1.00

Question text

A key stakeholder is refusing to participate in a crucial project stage and disagrees with the project team’s approach. This situation is affecting the project team’s morale. What should the project manager do? 
Question 294 Answer
A.
Ask the project team to meet and document why the stakeholder’s approach is incorrect.
B.
Schedule a meeting with the project team and the key stakeholder as soon as possible to discuss and agree on an approach.
C.
Discuss the issue with the project team during a project status meeting and request that they change the approach.
D.
Ask the project sponsor to meet with the project team and key stakeholder to discuss the approach.

Feedback

Question 295

Correct
Mark 1.00 out of 1.00

Question text

A team has been working for some time on a project with incremental deliveries. The project manager noticed that one of the team members is less engaged in team meetings, yet delivers promptly. While discussing the source of demotivation, the team member informed the project manager that this is due to a feeling of lack of skills in dealing with new tasks. How should the project manager address the issue?


Question 295 Answer
A.
Create a self-paced learning plan with the team member during working hours, with checkpoints on learning progress.
B.
Review which tasks the team member would feel more motivated to work on, then assign those tasks to the team member.
C.
Replace the team member with a resource from another team who already has the requisite training and skills needed.
D.
Discuss growth and development needs with the team member and provide learning opportunities accordingly.

Feedback

Question 296

Correct
Mark 1.00 out of 1.00

Question text

During sprint planning, the product owner wants to prioritize items with high business value. However, the project team is concerned about technical debt and infrastructure dependencies to deliver the expected value. How should the project manager handle this issue? 
Question 296 Answer
A.
Support the project sponsor so the decision is made top-down and the team follows the provided direction.
B.
Support a voting exercise so all team members can express their opinion and the reason behind their vote.
C.
Support the product owner so only items with high business value are included in the next sprint.
D.
Support the project team so technical debt and infrastructure dependencies are included in the next sprint.

Feedback

Question 297

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been assigned to deliver a challenging project on time and within budget. The project manager needs to empower the team members by removing organizational impediments and facilitating collaboration. What should the project manager do to lead the project? 
Question 297 Answer
A.
Use a servant leader approach.
B.
Assume the functional manager role.
C.
Perform the project sponsor activities.
D.
Act as the project owner.

Feedback

Question 298

Correct
Mark 1.00 out of 1.00

Question text

Companies A and B are codeveloping a cutting-edge technology product. Based on customer feedback, the marketing department urgently requests a new feature in 2 weeks. Company A’s front end is ready, but company B requires 4 weeks to deliver the complete back end and is busy with the current release. What should the project manager do to obtain agreement from both companies and acceptance from marketing? 
Question 298 Answer
A.
Create a special release 4 weeks after the current release to deliver the new feature in its entirety.
B.
Stop the current release work for 4 weeks in order to work and deliver the new feature completely.
C.
Plan the delivery of a minimum viable feature in 2 weeks to enable early showcasing of business value.
D.
Add the new feature to the list for the next release and continue working on the current release.

Feedback

Question 299

Correct
Mark 1.00 out of 1.00

Question text

A new team member has joined a project team. During the first sprint, the new team member approached the project manager and requested to implement a new way of testing. The team has been resistant to the proposed change. What should the project manager do? 
Question 299 Answer
A.
Ask the new team member to focus only on development and not do the testing.
B.
Coach the new team member to conduct the testing the way it has always been done for this project.
C.
Schedule a meeting with the new team member to learn about the new method of testing.
D.
Request that the new team member do the testing the way it has always been done for this project.

Feedback

Question 300

Incorrect
Mark 0.00 out of 1.00

Question text

A customer’s technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time. What should the project manager do next? 
Question 300 Answer
A.
Agree with the project team to modify and delete some of the stories in the current sprint backlog
B.
Obtain approval from the project team and add the new story to the product backlog
C.
Receive an agreement from the product owner and add the new story to the product backlog
D.
Negotiate with the scrum master before adding the new story to the sprint backlog

Feedback

Question 301

Correct
Mark 1.00 out of 1.00

Question text

A project manager is managing an agile project for the first time. Early on, the project manager discovers the team is struggling to agree on the scope of a feature during a sprint. How should the project manager help the team resolve the issue?
Question 301 Answer
A.
Direct the senior-most member to determine the scope on behalf of the team.
B.
Discuss this with the team and decide what the scope of the feature should be.
C.
Ask the team to log the story in the product backlog and move on to the next feature.
D.
Encourage the team to collaborate to resolve their understanding of the feature.

Feedback

Question 302

Correct
Mark 1.00 out of 1.00

Question text

An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available. This is going to significantly impact the deliverable.

What should the project manager do?

Question 302 Answer
A.
Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.
B.
Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.
C.
Inform the customer of the impact immediately and prepare for escalation.
D.
Request additional funding from the sponsor to obtain a new resource to fill in the gap.

Feedback

Question 303

Correct
Mark 1.00 out of 1.00

Question text

In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone. What should the project manager do? 
Question 303 Answer
A.
Consult the risk response plan.
B.
Assign the tasks to another team member.
C.
Update the resource calendar.
D.
Issue a request to the change control board (CCB).

Feedback

Question 304

Correct
Mark 1.00 out of 1.00

Question text

A project development team is located in different areas around the world. Last week, a very important release was delayed because one of the developers did not respond on time to an email that was sent to everyone. The developer seems to have missed reading the email.

What should the project manager do to avoid these situations?


Question 304 Answer
A.
Review the risk management plan.
B.
Review the resource management plan.
C.
Review the communications management plan.
D.
Review the stakeholder engagement plan.

Feedback

Question 305

Correct
Mark 1.00 out of 1.00

Question text

In a daily standup meeting, a project manager notices that a team member’s reports include incomplete tasks with no impediments. A colleague informs the project manager that this team member is experiencing a personal issue. What should the project manager do?
Question 305 Answer
A.
Coach the team member on how to keep work and personal issues separate.
B.
Ask the human resources (HR) manager to speak with this team member.
C.
Reallocate this team member’s tasks to others for the immediate future.
D.
Understand the team member’s personal issue and offer them support.

Feedback

Question 306

Correct
Mark 1.00 out of 1.00

Question text

A project has been reporting a declining schedule performance index (SPI) for the past four reviews. No corrective action is under development, and the project team does not seem concerned.

What should the project manager do first to address the SPI trend?


Question 306 Answer
A.
Notify the project stakeholders that the scope needs to be reduced in order to hold the costs within budget.
B.
Engage with the project team to create a plan that will deliver benefits on a defined and incremental basis.
C.
Contact the project sponsor to let them know you require more resources to meet the schedule.
D.
Meet with the project scheduler to rebaseline the project using a more realistic schedule.

Feedback

Question 307

Correct
Mark 1.00 out of 1.00

Question text

When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined. What should the project manager do? 
Question 307 Answer
A.
Work with the business analysts to track and collect the missing data and build the KPIs.
B.
Coordinate with the benefit owner to track and collect the missing data and build the KPIs.
C.
Forward the issue to the benefit owner and ask them to collect the missing data and build the KPIs.
D.
Ask the program manager to track and collect the missing data and work to build the KPIs.

Feedback

Question 308

Correct
Mark 1.00 out of 1.00

Question text

A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager’s emails are very harsh.

What should the project manager do to solve this situation?


Question 308 Answer
A.
Adjust the communications management plan to gain stakeholder trust.
B.
Change the communication mode from emails to meetings to reduce stakeholders complaints.
C.
Determine the level of influence of the stakeholders who are complaining.
D.
Explain to the sponsor that the communication model being used is from company headquarters.

Feedback

Question 309

Correct
Mark 1.00 out of 1.00

Question text

A company is interested in reducing production costs in one of its production lines. When the project charter was about to be approved, one of the key stakeholders questioned the project’s value and caused a delay in the approval.

What should the project manager have done to avoid this setback?



Question 309 Answer
A.
Assessed feasibility and impacts
B.
Developed benchmarking
C.
Analyzed stakeholders
D.
Detailed the project charter

Feedback

Question 310

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading an engineering project. The project manager must obtain some certifications before mass production, which is scheduled in 3 months. The certification process will require at least 6 months.

What should the project manager do next?


Question 310 Answer
A.
Discuss extending the mass production timeline by 3 months with the project sponsor.
B.
Meet with senior management to discuss the possibility of an extension to the project timeline.
C.
Engage a consultant to shorten the certification process to meet the schedule requirement.
D.
Assess and evaluate the certification process and understand the best and worst case scenarios.

Feedback

Question 311

Incorrect
Mark 0.00 out of 1.00

Question text

A project is halfway through its execution phase. The quality specifications for the project deliverables are formally accepted. However, a key stakeholder is dissatisfied, stating that the deliverables do not meet the quality specifications. What should the project manager do in this situation? 
Question 311 Answer
A.
Notify the stakeholder that arbitration procedures will be followed.
B.
Inform the project sponsor of the stakeholder’s dissatisfaction.
C.
Document the issue in the issue log and send a report to management.
D.
Review the requirements traceability matrix and conduct inspections.

Feedback

Question 312

Correct
Mark 1.00 out of 1.00

Question text

A company is going through structural changes. A couple of people will leave the company as their positions were made redundant. The team members are unhappy as they do not understand why the changes are being made when the project is on track. What should the project manager do?
Question 312 Answer
A.
Advise the team to continue their work as planned because the schedule cannot be changed.
B.
Organize a team meeting to discuss the changes and their importance for the company.
C.
Advise the team that the changes were decided by the CEO and must be implemented.
D.
Inform the project sponsor about the team’s unhappiness and ask for overtime pay.

Feedback

Question 313

Incorrect
Mark 0.00 out of 1.00

Question text

A project team strongly encourages the project manager to purchase an application that will significantly reduce work time. Without the application, the deadline might be missed. However, the purchase will impact the project cost. The sponsor would like to explore a less expensive application that will save the team’s time.

What should the project manager do?


Question 313 Answer
A.
Raise a change request.
B.
Purchase the application.
C.
Create a decision tree.
D.
Analyze assumptions and constraints.

Feedback

Question 314

Correct
Mark 1.00 out of 1.00

Question text

A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders.

What should the project manager do to reduce the time spent on these activities? 

Question 314 Answer
A.
Segment the types of communications to be delivered to different stakeholders.
B.
Update the communications management plan to remove less influential stakeholders.
C.
Hold biweekly status meetings to deliver information to all stakeholders at once.
D.
Delegate all of the stakeholder communications activities to a project team member.

Feedback

Question 315

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project that needs to be deployed quickly to the market. An influential stakeholder does not believe that the project management processes bring business value. What can the project manager do to gain the support of the stakeholder? 

Question 315 Answer
A.
Ask the stakeholder for a meeting to review the project’s charter and project management plan.
B.
Disregard the stakeholder’s concerns and continue following the project management plan to execute the project.
C.
Hold a training workshop to educate the stakeholder about project management best practices.
D.
Clarify the project roles and responsibilities, and share the purpose to gain the stakeholder’s buy-in.

Feedback

Question 316

Correct
Mark 1.00 out of 1.00

Question text

An agile team is required to address a technical, complex requirement that has no visual deliverable to show the customer. What guidance should the product manager provide to improve the requirement development? 
Question 316 Answer
A.
Discuss this with the team and reprioritize the backlog to deliver maximum value by including a portion of the complex work.
B.
Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
C.
Allow the team to focus and complete the complex work because it will reduce the risk of finding issues later in the project.
D.
Inform the customer that there will not be any deliverable due to the complexity involved in the requirement.

Feedback

Question 317

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a large public project that will have a high impact on the town’s citizens. How should the project manager define the different requirements? 
Question 317 Answer
A.
Include only the common requirements of each stakeholder group in the project goals.
B.
Include only the key requirements and keep the stakeholders informed about scope decisions.
C.
Analyze the interests and influence of stakeholders and evaluate their requirements.
D.
Add only the opinions of the team, because they know the objectives of the project.

Feedback

Question 318

Correct
Mark 1.00 out of 1.00

Question text

An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution. What should the project manager do? 
Question 318 Answer
A.
Replace the members with new members who understand the system.
B.
Encourage the team members to make changes directly in the system.
C.
Ask the team to read through all of the available system documents.
D.
Encourage the team to hold a knowledge-sharing session in each iteration.

Feedback

Question 319

Correct
Mark 1.00 out of 1.00

Question text

An updated schedule for work delivered by a subcontractor is a condition for a milestone payment. The subcontractor completed the work but does not have a schedule, claiming that work was already agreed upon with the client.

What should the project manager do?


Question 319 Answer
A.
Negotiate a contract change with the subcontractor.
B.
Meet with the client to discuss the issue with the subcontractor.
C.
Inform the subcontractor that they must send the schedule.
D.
Tell the subcontractor to submit a draft schedule.

Feedback

Question 320

Correct
Mark 1.00 out of 1.00

Question text

The project team is experiencing schedule delays due to issues arising with suppliers. Some of the tasks are on the critical path. What should the project manager do in this situation?

Question 320 Answer
A.
Escalate the supplier-related issues to the sponsor for resolution.
B.
Review the work breakdown structure (WBS) with the suppliers.
C.
Review the critical path with the stakeholders to define next steps.
D.
Discuss the critical path issues with the purchasing department.

Feedback

Question 321

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a regulatory project for their country. The deadline for delivering results in compliance with the new laws is very tight, and the project team members have not yet been assigned. One of the project manager’s peers informs the project manager that a project with the same scope for a different country was completed 1 year ago. What should the project manager do first?
Question 321 Answer
A.
Register a new risk in the risk management plan.
B.
Ask for additional resources and review the project estimate.
C.
Review organizational process assets (OPAs) and perform analogous estimating.
D.
Complete a bottom-up estimation for the project activities.

Feedback

Question 322

Incorrect
Mark 0.00 out of 1.00

Question text

During project implementation, one team finds out that a key project deliverable was not budgeted. What should the project manager do first?
Question 322 Answer
A.
Escalate the issue to the project sponsor for resolution.
B.
Meet with the team to discuss alternatives.
C.
Hold the team accountable and ask for an immediate solution.
D.
Remove the deliverable from the project scope.

Feedback

Question 323

Correct
Mark 1.00 out of 1.00

Question text

A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed. What should the project manager do?
Question 323 Answer
A.
Reopen the quality acceptance documentation to add the sponsor’s complaints.
B.
Schedule a quality review meeting and include the sponsor’s complaints.
C.
Review best practices and lessons learned and apply them to the project plan.
D.
Postpone the next project phase until the impact of the quality issues is assessed.

Feedback

Question 324

Correct
Mark 1.00 out of 1.00

Question text

In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums. What should the project manager do next? 
Question 324 Answer
A.
Retrain all team members on daily scrum facilitation to ensure there is consistency in the approach.
B.
Ask the facilitators who are doing well to continue and recommend that the others stop facilitating.
C.
Praise the team for self-organizing and growing, then work one-on-one with the facilitators, as needed.
D.
Return to using the scrum master as the facilitator for the daily scrums now that the trial period is over.

Feedback

Question 325

Correct
Mark 1.00 out of 1.00

Question text

Key decision makers are meeting to define the objectives of a new database migration project. There are many disagreements about scope and time lines among the leaders of various company departments.

How should the project manager impartially prioritize the requirements to be integrated?


Question 325 Answer
A.
Retain only requirements that result in profitable revenue growth.
B.
Ensure the CEO selects the requirements from all department leaders.
C.
Give each department a fixed budget that will cover ten requirements.
D.
Rank the requirements with the highest benefit-cost ratio as more important.

Feedback

Question 326

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project that includes several organizations with unique corporate cultures. These diverse corporate cultures are affecting project expectations. The varying expectations often lead to conflicts, which often require the project manager’s involvement. What should the project manager do first to evaluate the cultural differences within the organizations?

Question 326 Answer
A.
Establish a probability and impact matrix and plan response criteria.
B.
Disregard the situation since it is not hindering the project deliverables.
C.
Develop a joint policy among the various organizations.
D.
Escalate the issue to the project sponsor and seek their guidance.

Feedback

Question 327

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it. Which approach should the project manager use as a servant leader? 
Question 327 Answer
A.
Ask stakeholders to find and self-fund education about this new technology.
B.
Allocate resources to provide training about the new technology to the stakeholders.
C.
Contact the project sponsor to get those stakeholders removed from the project.
D.
Escalate the issue with upper management to find a novel solution for this situation.

Feedback

Question 328

Correct
Mark 1.00 out of 1.00

Question text

A production team will soon begin their first agile project. No one in the team or management has agile knowledge. The training manager can only fund three enrollments.
Match the team role on the left to the correct training course on the right. (Use all three of the team roles.)



Question 328 Answer
A.

X

B.

X

C.

X

D.

X

Feedback

Question 329

Correct
Mark 1.00 out of 1.00

Question text

An agile team is geographically separated across multiple continents, and the project manager of identifying the tools to manage the communication among the virtual teams.
Drag the appropriate tool on the left to each project task on the right

 Blank 1 Question 329Video conferencing Negotiation.

 Blank 2 Question 329Online bulletin boards Routine information.

 Blank 3 Question 329Version control system Project deliverables.

 Blank 4 Question 329Chat rooms Team discussion.



Video conferencing Online bulletin boards Version control system Chat rooms

Feedback

Question 330

Correct
Mark 1.00 out of 1.00

Question text

Drag the communication event on the left to the main subject discussed during the event on the right.

 Blank 1 Question 330Iteration planning Goal for this iteration.

 Blank 2 Question 330Daily meeting Development flow.

 Blank 3 Question 330Iteration review Backlog items completed or not.

 Blank 4 Question 330Iteration retrospective Continue, stop, or start actions.


Iteration planning Daily meeting Iteration review Iteration retrospective

Feedback

Question 331

Correct
Mark 1.00 out of 1.00

Question text

A hospital is running a project for one of their internal critical systems to manage billing patient data and record management along with consultation reports and input from physicians. The project manager now needs to categorize the identified risks
Drag each risk type on the left to its correct example on the right

 Blank 1 Question 331Management risk Availability of resources for the documentation and user manual preparation needs as this was not originally planned to be taken up by the project team.

 Blank 2 Question 331Technical risk Availability of the output formats of the fields to interface with the data and record management systems on time as they are not available with the project manager.

 Blank 3 Question 331Commercial risk The interfaces to medical devices require support from vendors.

 Blank 4 Question 331External risk Needs regulatory compliance and clearance standards for incorporation into the system. 


Management risk Technical risk Commercial risk External risk

Feedback

Question 332

Correct
Mark 1.00 out of 1.00

Question text

Drag the items on left side to the matching term within the correct project approach on the right side.

 Blank 1 Question 332Agile - Risk and Cost are controlled as requirement and constraints emerge.

 Blank 2 Question 332Agile - Requirements are elaborated frequently during delivery.

 Blank 3 Question 332Agile - Key Stakeholders are continuously involved.

 Blank 4 Question 332Predictive - Risk and Cost are controlled by detailed planning.

 Blank 5 Question 332Predictive - Requirements are defined up-front before development team begins.

 Blank 6 Question 332Predictive - Changes are constrained as much as possible.

 Blank 7 Question 332Agile - Changes are incorporated in real-time during delivery.

 Blank 8 Question 332Predictive - Key Stakeholders are involved at specific milestones.


Agile - Risk and Cost Agile - Requirements Agile - Key Stakeholders Predictive - Risk and Cost Predictive - Requirements Predictive - Changes Agile - Changes Predictive - Key Stakeholders

Feedback

Question 333

Correct
Mark 1.00 out of 1.00

Question text

An experienced project manager is overseeing a merger and acquisition project. The project manager reacted differently to different threats identified on the project
Drag the mitigation strategy on the left to the project manager’s actions on the right

 Blank 1 Question 333Escalate The project manager studied the threat and found it is out of their authority and scope.

 Blank 2 Question 333Mitigate The project manager analyzed the threat, took action to reduce the probability of occurrence, and conducted some additional tests.

 Blank 3 Question 333Accept The project manager identified the threat and decided to review it periodically rather than take action.

 Blank 4 Question 333Transfer The project manager identified the threat, discussed it with the sponsor, and bought an insurance plan to handle it.

 Blank 5 Question 333Avoid The project manager determined the threat was severe and acted promptly to handle this risk by changing project strategies and reducing project scope.


Escalate Mitigate Accept Transfer Avoid

Feedback

Question 334

Correct
Mark 1.00 out of 1.00

Question text

Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict. What should the project manager do next?
Question 334 Answer
A.
Apply appropriate conflict resolution techniques to solve the issue.
B.
Call a team meeting to have a formal discussion of the issue.
C.
Allow the team to work through it on their own unless help is needed.
D.
Engage in individual conversation with each team member.

Feedback

Question 335

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project team composed of members with varying levels of knowledge and experience. Some are experts and some have less than 1 year of experience. The project schedule was approved by the steering committee. What should the project manager do?
Question 335 Answer
A.
Ask the less-experienced members to perform tasks exactly as they are instructed by the experienced members.
B.
Ask each experienced member to be the mentor to one of the less-experienced members.
C.
Ask the more experienced members to review all of the tasks performed by the less-experienced members.
D.
Ask the resource manager to replace the less-experienced members with more experienced team members.

Feedback

Question 336

Correct
Mark 1.00 out of 1.00

Question text

A project team has developed the initial schedule using a network diagramming method and has arrived at the overall project duration. Upon examining the schedule, the project manager finds that there are several activities that may require buffers to mitigate or eliminate potential scheduling conflicts.
Match the following common terms with their explanations that evaluate the buffers or constraints.

 Blank 1 Question 336Self-Protection Workers are reluctant to finish tasks early so as not to communicate their efficiency and set precedents for future tasks.

 Blank 2 Question 336Dropped Baton An activity is not ready to start and the preceding activity finishes early, resulting in lost time between activities.

 Blank 3 Question 336Student Syndrome Procrastination in starting activities can use up valuable slack built into the activity duration.

 Blank 4 Question 336Parkinson’s Law Workers use all the time allocated for an activity regardless of how long it actually takes to complete the task.


Self-Protection Dropped Baton Student Syndrome Parkinson’s Law

Feedback

Question 337

Correct
Mark 1.00 out of 1.00

Question text

In an effort to modernize the technology for a project, the project manager has been discussing risk prioritization with the project team. The project manager determines that additional parameters are needed to iteratively assess and prioritize the project risks.
Match the project manager’s goals on the left with the relevant risk parameter on the right.

 Blank 1 Question 337Dormancy Assess how long after a risk has occurred before its impact is discovered.

 Blank 2 Question 337Urgency Assess how quickly the risk response needs to be implemented in order to be effective.

 Blank 3 Question 337Connectivity Assess if the risk is related to other individual project risks.

 Blank 4 Question 337Proximity Assess the amount of time before the risk can impact one or more project objectives.


Dormancy Urgency Connectivity Proximity

Feedback

Question 338

Correct
Mark 1.00 out of 1.00

Question text


An agile team has sized all of the features for the release.
Using the table above, how many sprints will it take to complete this release if the team is expecting to have a velocity of 10 story points per sprint?


Question 338 Answer
A.

1

B.

5

C.

6

D.

4

Feedback

Question 339

Correct
Mark 1.00 out of 1.00

Question text

A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work. What should the project manager do to ensure the project is completed on time with quality?
Question 339 Answer
A.
Encourage the team to participate in a peer evaluation activity by the end of the project.
B.
Introduce the use of time sheets and ask team members to review and submit them regularly.
C.
Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.
D.
Meet with the team together and in one-on-one meetings to set clear, shared targets.

Feedback

Question 340

Correct
Mark 1.00 out of 1.00

Question text

A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone. How should the project manager continually evaluate the effectiveness of the virtual team’s engagement?
Question 340 Answer
A.
Collect feedback from the team to discuss alternatives to enhance the communication.
B.
Conduct individual meetings to create a trusting environment with team members.
C.
Establish periodic face-to-face meetings and address the communication topic.
D.
Hold meetings in accordance with the team members’ preferences and availability.

Feedback

Question 341

Correct
Mark 1.00 out of 1.00

Question text

A project manager is managing the transition to operations. The project sponsor wants to ensure that good support is provided to the end users. What should the project manager do?
Question 341 Answer
A.
Ensure that the user guide is detailed and has clear instructions.
B.
Ensure that comprehensive documentation is handed over.
C.
Ask the project team to provide operational support for 1 year.
D.
Ensure that knowledge is transferred to the operations team.

Feedback

Question 342

Correct
Mark 1.00 out of 1.00

Question text

A project sponsor would like to include a new deliverable. The sponsor contacts the project manager in order to seek advice on the most efficient approach to complete the deliverable within the next 2 months. What should the project manager do?
Question 342 Answer
A.
Change the project methodology in order to achieve completion of the deliverable within 2 months.
B.
Advise the sponsor that it is not the project manager’s job to evaluate the project.
C.
Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.
D.
Use the management reserve in order to expedite completion of the deliverable within 2 months.

Feedback

Question 343

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on a unique project that is dissimilar to the project nature of the organization. The project manager is tailoring the artifacts for this new project. Who should determine which artifacts should be used in the project?
Question 343 Answer
A.
The project sponsor should select the project artifacts that the project manager and project management team should use in the project.
B.
The project manager and project management team should use the standard project artifacts from the database.
C.
The project stakeholders should meet and determine the project artifacts to be used by the project manager and the project management team.
D.
The project manager and the project management team should select the appropriate artifacts for use in the specific project.

Feedback

Question 344

Correct
Mark 1.00 out of 1.00

Question text

A company is about to start a complex research project. Due to the level of uncertainty, the project manager recommends the use of a hybrid approach; however, the organization only has experience with predictive projects. How can the project manager strategize the use of a hybrid approach to the organization?
Question 344 Answer
A.
Present the benefits of a hybrid approach to key stakeholders to get their support.
B.
Create a project change request to execute the project using a hybrid approach.
C.
Send a letter to the project management office (PMO) requesting to use a hybrid approach.
D.
Submit a notification to the project team confirming they will be using a hybrid approach on the project.

Feedback

Question 345

Correct
Mark 1.00 out of 1.00

Question text

A project requires the procurement of a large amount of equipment that needs to be on-site before any other activity can begin. The procurement department has a lengthy approval process. What should the project manager do?
Question 345 Answer
A.
Ask the project sponsor to expedite the vendor selection process.
B.
Contact the vendor that supplied similar equipment for a previous project.
C.
Use the existing equipment and replace it later with the new equipment.
D.
Work with the procurement team to find alternative options.

Feedback

Question 346

Correct
Mark 1.00 out of 1.00

Question text

A project team is performing a post-release evaluation of a product that requires detailed feedback from seven stakeholders. Six of the stakeholders have promptly provided feedback. One of them has not provided any feedback despite numerous requests from the team. What should the project manager do in this situation?
Question 346 Answer
A.
Schedule a meeting with the reluctant project stakeholder to obtain their feedback.
B.
Meet with all seven of the project stakeholders and request all of their feedback.
C.
Explain to the sponsor why the reluctant stakeholder needs to provide feedback.
D.
Host a meeting with the reluctant stakeholder and project team to resolve any conflict.

Feedback

Question 347

Incorrect
Mark 0.00 out of 1.00

Question text

A project is about to start with a global project team. Travel is not a viable option for project team members, so most will participate virtually. What should the project manager do to engage the team?
Question 347 Answer
A.
Have one-on-one meetings with team members to improve communication.
B.
Ask human resources (HR) for team-building recommendations.
C.
Schedule weekly team meetings to encourage collaboration.
D.
Invest in a virtual collaboration/colocation environment.

Feedback

Question 348

Correct
Mark 1.00 out of 1.00

Question text

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient. What should the project manager do?
Question 348 Answer
A.
Establish a productive environment where all team members can assist one another with the workload.
B.
Create an environment of respect and fairness so the team can increase their project performance in stressful situations.
C.
Meet with the team to discuss the correct, expected behavior in stressful situations and start practicing it.
D.
Ensure that people care about each other and work effectively together through effective team management

Feedback

Question 349

Correct
Mark 1.00 out of 1.00

Question text

An agile team is in the early phases of the development cycle for a project; however, they have already begun to deliver functionality to the customer. The team has identified risks to the project and are working on developing the mitigation strategy. What should the project manager do next?
Question 349 Answer
A.
Incorporate and prioritize the risks in the risk register according to impact.
B.
Escalate the risk to the project sponsor and steering committee.
C.
Implement the risk mitigation strategy according to the highest impact.
D.
Determine if any of the new risks have any financial impact.

Feedback

Question 350

Correct
Mark 1.00 out of 1.00

Question text

A project manager had to schedule additional planning sessions to add requirements from an international stakeholder. The stakeholder expressed concern about the product not meeting the client’s needs. Which factor should the project manager have considered when developing the product?
Question 350 Answer
A.
Stakeholder’s location
B.
Responsibility matrix
C.
Stakeholder’s needs
D.
Availability of resources

Feedback

Question 351

Incorrect
Mark 0.00 out of 1.00

Question text

A multicultural team is working on a project. After a few months of observation, the project manager realizes that two team members are not responding to the construction manager properly. The project manager spoke to the team members individually and found that both had cultural differences with the construction manager. What should the project manager do to improve the situation?
Question 351 Answer
A.
Ask the team members to tolerate the cultural differences as they have a different cultural background.
B.
Ask the construction manager to meet with the two team members to resolve the situation.
C.
Provide the construction manager with instructions on how to resolve the situation.
D.
Discuss the team members’ concern with the construction manager and seek solutions.

Feedback

Question 352

Correct
Mark 1.00 out of 1.00

Question text

A key stakeholder who is highly involved in the project claims that the reports sent by the project team are inadequate. What should the project manager do first?
Question 352 Answer
A.
Ask the project team to review and modify all of these reports.
B.
Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.
C.
Explain to the stakeholder that these are the approved templates for the reports.
D.
Ensure that the reports comply with the communications management plan.

Feedback

Question 353

Correct
Mark 1.00 out of 1.00

Question text

A project to build a new energy plant was just completed. However, a few days before operation of the plant, the local community protested and closed access to the plant. They argue that an important natural reserve was impacted and prior consultation was not done by the project team. What should the project manager verify first?
Question 353 Answer
A.
Stakeholder engagement plan
B.
Risk management plan
C.
Business case
D.
Cost-benefit analysis

Feedback

Question 354

Correct
Mark 1.00 out of 1.00

Question text

A project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved, the project manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables. What should the project manager review during the management review to ensure the meeting is effective?
Question 354 Answer
A.
The deliverables that are performing well and those that need more work.
B.
Metrics and key performance indicators (KPIs) that objectively reflect the status of deliverables.
C.
Potential changes to the project’s strategy and the feedback from senior executives.
D.
Specialized reports created specifically for the meeting as per directions from the project sponsor.

Feedback

Question 355

Correct
Mark 1.00 out of 1.00

Question text

A project manager has recently been assigned to a new project. When the project manager first meets the project team, the team tells the project manager that all of the management plans and documents for the project are missing. What should the project manager do?
Question 355 Answer
A.
Ask the stakeholders to develop all of the project artifacts so the project team can continue their scheduled activities.
B.
Create the project management plans with the project team and share the documents with the stakeholders.
C.
Continue working on scheduled tasks to avoid delaying the project and leave the development of project artifacts for later.
D.
Adapt the project management plans and documents from previous executed projects in order to save time.

Feedback

Question 356

Correct
Mark 1.00 out of 1.00

Question text

A project manager has just received communication from an operational functional manager to complete an additional scope item for a project that was formally closed a few weeks ago. The scope looks relatively small and simple to handle as part of the daily operations activity. How should the project manager deal with this request?
Question 356 Answer
A.
Submit a change request and allocate the budget and resources needed for execution.
B.
Confirm that the budget and resources are available to execute the work request.
C.
Check the alternative resources available in the organization for the request.
D.
Evaluate the nature of the request and plan communication accordingly.

Feedback

Question 357

Incorrect
Mark 0.00 out of 1.00

Question text

An organization is transitioning to an agile delivery approach. There is only one project that is being used as a pilot for the new approach. The project management office (PMO) manager has asked the project lead how communications with the project team and the stakeholders will be managed. What should the project lead recommend?
Question 357 Answer
A.
Send the weekly report to the PMO and the product owner, and use a kanban board for the project team.
B.
Send weekly reports to the PMO, and use a kanban board for the product owner and the project team.
C.
Invite the PMO manager to the daily standup with the project team and product owner.
D.
Send weekly reports to all stakeholders, including the project team and the product owner.

Feedback

Question 358

Correct
Mark 1.00 out of 1.00

Question text

A town wants to build a community center and has appointed a project manager. A site was found, and all of the necessary approvals and governance were completed. When the project kick-off was held, it was discovered that a local farmers’ group was not consulted, and they use the site for a monthly market. What should the project manager do to move forward with the project?
Question 358 Answer
A.
Continue building the center as the farmers’ group does not need to be consulted.
B.
Document a risk related to the impact that the farmers’ group could bring to the project.
C.
Request that the project sponsor discuss compensation with the farmers’ group for the lost business.
D.
Discuss the project objectives with all stakeholders, including the farmers’ group, and review their requirements.

Feedback

Question 359

Correct
Mark 1.00 out of 1.00

Question text

A project manager is tasked with developing a coaching model to support and recognize team members’ growth. What should the project manager consider when defining their coaching strategy?
Question 359 Answer
A.
Established patterns of communication
B.
Organization’s strategic goals
C.
Individual and personal objectives
D.
Project team’s shared objectives

Feedback

Question 360

Correct
Mark 1.00 out of 1.00

Question text

All project team members refer to the project manager for various decisions. This causes delays for some tasks, as the project manager is usually preoccupied in meetings throughout the day. What should the project manager do to prevent these delays?
Question 360 Answer
A.
Review the Pareto diagram to identify the source of delays.
B.
Meet with the team in 2 weeks to respond to all of the open tasks.
C.
Consolidate the decision-making authority to remain with the project manager.
D.
Delegate the decision-making authority of some tasks to the team.

Feedback

Question 361

Correct
Mark 1.00 out of 1.00

Question text

A project manager schedules virtual daily standup meetings for a project, but half of the team members regularly join late or miss the meeting all together. What should the project manager do?
Question 361 Answer
A.
Discuss ground rules with the team that will include daily meetings.
B.
Use one-to-one virtual meetings because they are more efficient.
C.
Ask senior management for coaching regarding this situation.
D.
Agree on a new time and reschedule the daily standups.

Feedback

Question 362

Correct
Mark 1.00 out of 1.00

Question text

A mandatory compliance requirement that will impact the project software is introduced during the execution phase of an iterative project. The team is aware of the compliance requirement. What should the project manager do next?
Question 362 Answer
A.
Update the product backlog item with this new requirement.
B.
Escalate the issue of project impact to the project sponsor.
C.
Escalate the issue of project impact to the product owner.
D.
Update the stakeholder register to include the requirement owner.

Feedback

Question 363

Correct
Mark 1.00 out of 1.00

Question text

A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms. What should the project manager do?
Question 363 Answer
A.
Acknowledge the impediments and facilitate their resolutions.
B.
Note the impediments and escalate them to the product owner.
C.
Note the impediments and work on addressing them later.
D.
Assign actions to all stakeholders and oversee their implementation.

Feedback

Question 364

Correct
Mark 1.00 out of 1.00

Question text

A project manager holds periodic progress review meetings to discuss issues. What should the project manager do first on the agenda?
Question 364 Answer
A.
Produce lessons learned documentation.
B.
Elaborate the risk mitigation strategy and risk register.
C.
Formulate project management plan integration.
D.
Update resolution approaches and action assignments.

Feedback

Question 365

Correct
Mark 1.00 out of 1.00

Question text

A company is implementing a growth strategy by constructing a new production facility, which will soon move into the operation phase. Although a governance policy was already in place, the company must comply with new financial regulations that have been recently implemented. Compliance with the regulations will cause a major change in project scope. How should the project manager respond to this requirement?
Question 365 Answer
A.
Proceed with the existing company governance policy.
B.
Perform an analysis to assess the impact on the project.
C.
Directly comply with the financial regulations.
D.
Escalate the issue to upper management and let them decide.

Feedback

Question 366

Correct
Mark 1.00 out of 1.00

Question text

A new project manager was assigned to a project during implementation. The project manager realized that new tax policies are creating a risk for a cost overrun by 25%. The project manager updated the risk register and kept the project running as normal. The CEO has announced that the project could be cancelled since the acceptable cost overrun is only 20%. The project manager was quite surprised as this was new information. What should the project manager have done to avoid this?
Question 366 Answer
A.
Implemented the communications management plan properly.
B.
Ensured the risk tolerance of the company was properly updated.
C.
Provided a proper risk response.
D.
Implemented the stakeholder engagement plan correctly.

Feedback

Question 367

Correct
Mark 1.00 out of 1.00

Question text

During the early phase of a project, the requirements documentation was not approved. It was identified that the leader of a user party was not included in any of the requirements collection communications. Which of the documents was likely missed or outdated?
Question 367 Answer
A.
Business Documentation
B.
Stakeholder Register
C.
Risk Register
D.
Project Charter

Feedback

Question 368

Correct
Mark 1.00 out of 1.00

Question text

During execution of a complex project, the project manager encounters numerous change requests from various teams. These changes may result in the project not meeting its objectives. How should the project manager ensure that these changes are managed effectively?
Question 368 Answer
A.
Include the changes in the backlog and review priorities with the product owner.
B.
Record the changes using the risk register and continue monitoring.
C.
Deny the change requests and keep delivering the project as planned.
D.
Review the project and communications management plan with the main stakeholder.

Feedback

Question 369

Correct
Mark 1.00 out of 1.00

Question text

A project manager is working on a large IT project. During a review for one of the deliverables, a stakeholder raised a concern about the final product. What should the project manager do first?
Question 369 Answer
A.
Set up a meeting with the product owner to discuss the stakeholder’s concern.
B.
Discuss this with the team and review the project requirements documentation.
C.
Set up a meeting with the sponsor to discuss the details of the deliverable.
D.
Discuss this with the team and put the stakeholder’s concern in the issue log.

Feedback

Question 370

Correct
Mark 1.00 out of 1.00

Question text

A project manager has just been appointed to a project that has two major deliverables. Both deliverables have the same level of priority and are to be delivered at the same time. The members of the team are complaining about the lack of information regarding which deliverable needs to be finished first. What should the project manager do?
Question 370 Answer
A.
Ask key stakeholders to cancel the project due to the difficulty of executing both deliverables at the same time.
B.
Ask the team to start working on the easiest deliverable first so they gain experience to execute the second deliverable.
C.
Meet with the project sponsor and key stakeholders to assess each deliverable’s value to the organization and set execution priorities.
D.
Require that the project team execute both deliverables at the same time, since this was requested and approved in the project charter.

Feedback

Question 371

Incorrect
Mark 0.00 out of 1.00

Question text

A project manager analyzes the cumulative flow chart and identifies a bottleneck in the testing activities from a self-organizing team. After discussing it with the team, a gap related to testing skills is identified. What should the project manager do to address the issue?
Question 371 Answer
A.
Onboard a new project team member who has testing skills.
B.
Provide training to the entire team so they all will be able to perform tests.
C.
Support the team to identify an approach to resolve the problem.
D.
Ask the development team to slow down so the testers can catch up.

Feedback

Question 372

Correct
Mark 1.00 out of 1.00

Question text

During a monthly review meeting, a high-performing team member raised a concern about the quality feedback mechanism. The team member expressed that they are not able to deliver high-quality output. What should the project manager do first?
Question 372 Answer
A.
Assign the work based on the skill sets of team members.
B.
Request feedback from stakeholders about the quality delivery.
C.
Assign the work in consultation with the functional manager.
D.
Discuss this with the team and review the quality process.

Feedback

Question 373

Correct
Mark 1.00 out of 1.00

Question text

A project charter has been approved and the project manager has been assigned to the project. The project manager is currently working with the project team to subdivide the project work packages. What is the project manager doing?
Question 373 Answer
A.
Network diagram
B.
Decomposition
C.
Work breakdown structure (WBS)
D.
Resource leveling

Feedback

Question 374

Correct
Mark 1.00 out of 1.00

Question text

A project manager was recently assigned to rescue a high-priority project for an Olympic facility. The project is behind schedule, with a heavy contractual penalty. The former project manager had numerous conflicts with the project team members and a few stakeholders. What should the project manager do first?
Question 374 Answer
A.
Review the project schedule and ask for the contingency reserve to crash the project.
B.
Meet the project team and stakeholders to identify the root cause of the issue and develop a solution.
C.
Review the lessons learned register with the former project manager in a private meeting.
D.
Meet the project team to assert authority and reassign the project tasks for a timely delivery.

Feedback

Question 375

Incorrect
Mark 0.00 out of 1.00

Question text

A project manager is leading a cross-departmental project that involves many stakeholders. During the project, the project manager observes that the stakeholders are diverse and have different expectations about how the project should be handled. This leads to frequent confusion and misunderstandings among the stakeholders. What should the project manager do to integrate the diverse stakeholder groups?

Question 375 Answer
A.
Advise the team members to focus on project work and avoid getting distracted by the stakeholders’ disagreements.
B.
Hold separate meetings with the individual stakeholders and escalate their concerns to the project sponsor.
C.
Develop a joint quality policy for the project and seek a commitment by all of the departments.
D.
Analyze the probability and impact of the risks linked with the situation and implement the proper response plan.

Feedback

Question 376

Correct
Mark 1.00 out of 1.00

Question text

A project team is completing a design, while another team in a different country is performing implementation. How should the project manager communicate the design to the implementation team?
Question 376 Answer
A.
Send a detailed email with the completed design document.
B.
Conduct a workshop with all of the stakeholders.
C.
Conduct a workshop with both of the teams.
D.
Upload the design documents into the project repository.

Feedback

Question 377

Correct
Mark 1.00 out of 1.00

Question text

A large matrix organization is adopting a new communications approach. This is necessary because their projects often require the resourcing of expert knowledge in the form of specialists from various departments and divisions. What should the project manager do to set up effective communications?
Question 377 Answer
A.
Plan on transmitting the information in an easily understandable manner.
B.
Focus on the recipients’ needs and not the information itself.
C.
Use the highest possible technical language and avoid using metaphors.
D.
Ensure that messages sent to the recipients are delivered.

Feedback

Question 378

Correct
Mark 1.00 out of 1.00

Question text

An agile team is brainstorming and prioritizing all of the risks according to severity. What should the team do about the identified risks?
Question 378 Answer
A.
Mitigate the risks that are applicable to the current and following iterations.
B.
Focus on the project deliverables rather than the documented risks.
C.
Agree that any issue can be handled when it becomes a problem.
D.
Acknowledge that the risks will be handled in the corresponding iteration.

Feedback

Question 379

Correct
Mark 1.00 out of 1.00

Question text

A project team is prioritizing the creation of project artifacts and enforcing it rigidly, while they face issues with delays in deliverables. How should the project manager respond?
Question 379 Answer
A.
Facilitate the implementation of an automated tool for the team to manage project artifacts.
B.
Implement stricter controls so that project artifact creation is given the utmost importance.
C.
Recognize the team’s efforts for documenting artifacts and motivate them with an incentive mechanism.
D.
Advise the team that solely focusing on artifacts will not produce successful project deliverables.

Feedback

Question 380

Correct
Mark 1.00 out of 1.00

Question text

A member of the project team always extends discussion topics, taking more time than necessary during project team meetings. Other team members feel this member is not being considerate of their time. What should the project manager do?
Question 380 Answer
A.
Explain to the team that open discussions are needed but remind the team to follow the ground rules.
B.
Ask this member to only discuss the current topic to achieve team efficiency.
C.
Ask the team to accept the input from this particular member as their input may be useful.
D.
Allow the self-organized team to discuss the situation among themselves and come to a resolution.

Feedback

Question 381

Correct
Mark 1.00 out of 1.00

Question text

A project is on its fifth iteration out of six. One member of the team has left the company unexpectedly. What should the project manager do next?

Question 381 Answer
A.
Detail the reason for the project delay in the status report.
B.
Invite the stakeholders to discuss a mitigation plan.
C.
Take on some of the necessary work to minimize the impact.
D.
Register an issue and escalate it to the project sponsor.

Feedback

Question 382

Correct
Mark 1.00 out of 1.00

Question text

A project team is planning the next sprint review. The project lead receives an email from a senior manager asking for a project status using a template that is more detailed than the one used for monthly reports sent to the project management office (PMO). The team uses an electronic product backlog and a kanban board to track the progress. What should the project manager do next?
Question 382 Answer
A.
Modify the PMO template to include the information.
B.
Contact the senior manager and discuss their needs.
C.
Give the senior manager access to the product backlog.
D.
Organize a review of the kanban board with the manager.

Feedback

Question 383

Correct
Mark 1.00 out of 1.00

Question text

A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget. Which estimation technique should the project manager implement in this context?
Question 383 Answer
A.
Budget estimate
B.
Definitive estimate
C.
Story points
D.
Order of magnitude

Feedback

Question 384

Correct
Mark 1.00 out of 1.00

Question text

A key project team member is out on sick leave in the middle of a critical project iteration. The project sponsor learns that any delay with the end-of-iteration release will displease the business stakeholders. Although all team members are cross-functional, they are also working close to full capacity. What should the project manager do to address this situation?
Question 384 Answer
A.
Discuss the issues with the sponsor to fully convey the problem of the unavailable resource and the amount of work being done.
B.
Discuss this with the sponsor and hold a meeting with the stakeholders so all of the team challenges can be shared.
C.
Discuss this with the team so they can complete the work of the unavailable team member and aim for the release deadline.
D.
Discuss this with the team so they are able to reprioritize critical tasks and aim for the release deadline.

Feedback

Question 385

Correct
Mark 1.00 out of 1.00

Question text

A customer reviewed the plan for a project with high uncertainty. The customer expressed concerned about the work requiring so many iterations with a risk of not reaching the mandatory delivery date. Which approach should the project manager use in this situation?
Question 385 Answer
A.
Hybrid approach
B.
Predictive approach
C.
Kanban approach
D.
Agile approach

Feedback

Question 386

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a hybrid project and is collaborating with the client to develop the project contract.cSome delays have been experienced due to unforeseen technical difficulties and new dependencies. However, the project manager is optimistic about recovering the delays in the upcoming sprints. A key stakeholder asked the project manager if the contract deadlines can be met.cWhat should the project manager do first?
Question 386 Answer
A.
Study the contract terms and deadlines to ensure they are not under risk and confirm them with the stakeholder.
B.
Clarify the current work progress, causes for delays, existing risks, and planned corrective actions.
C.
Submit a request for extra time and budget related to the dependencies and technical difficulties.
D.
Ask the stakeholder to remain calm and confirm that they are participating in all team meetings.

Feedback

Question 387

Correct
Mark 1.00 out of 1.00

Question text

A vendor project manager and team are implementing a software solution across the organization. A customer stakeholder who was not present during the sales process is demanding that the team implement requirements that are out of scope without adding additional cost to the project. What should the project manager do next?
Question 387 Answer
A.
Escalate the issue of the additional requirements to the executive leadership team.
B.
Refer the stakeholder to the delivery specifications in the statement of work (SOW).
C.
Implement all the requirements the customer has requested.
D.
Adjust the scope baseline and schedule baseline accordingly.

Feedback

Question 388

Incorrect
Mark 0.00 out of 1.00

Question text

A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company’s internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning to exceed the testing budget. What should the project manager do?
Question 388 Answer
A.
Update the basis of estimates and the cost management plan to track the additional funding required for testing.
B.
Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.
C.
Submit a change request to the cost baseline through the governance process to fund the additional testing.
D.
Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.

Feedback

Question 389

Correct
Mark 1.00 out of 1.00

Question text

During the execution stage, the project manager discovered that one team member is not able to complete their work on time and is running later than expected. This delay may potentially impact a project milestone. What should the project manager do first?
Question 389 Answer
A.
Discuss with the team and assess the reasons that led to the delay.
B.
Discuss with senior management and seek their guidance.
C.
Request the team member’s manager to find a solution.
D.
Assign more resources from other teams on the late work.

Feedback

Question 390

Correct
Mark 1.00 out of 1.00

Question text

A stakeholder informs the project manager about a few compliance-related gaps and issues. The stakeholder then presents several suggestions to the project manager to address the issues. What should the project manager do?
Question 390 Answer
A.
Use the compliance issues to identify coaching and mentoring opportunities.
B.
Log the feedback from the compliance gaps in the lessons learned register.
C.
Review this with the project sponsor to avoid compliance gaps and issues.
D.
Discuss the suggestions with the staff responsible for the compliance issues.

Feedback

Question 391

Correct
Mark 1.00 out of 1.00

Question text

An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project. What should the project lead do?
Question 391 Answer
A.
Ask that estimations be provided only by senior developers.
B.
Allocate more time for estimation in the sprint planning.
C.
Review and update the estimations in the daily standup.
D.
Recommend a different estimation method in the retrospective.

Feedback

Question 392

Incorrect
Mark 0.00 out of 1.00

Question text

While a project manager is trying to build the first baseline for a project, a change request is being sent from one of the functional managers. What should the project manager do?
Question 392 Answer
A.
Discuss this with the functional manager and related parties.
B.
Reject the functional manager’s change request immediately.
C.
Analyze the impact of the change request on the project.
D.
Apply for a formal change control board (CCB) approval.

Feedback

Question 393

Correct
Mark 1.00 out of 1.00

Question text

A project manager is reviewing a draft of the project charter with key stakeholders. During the meeting, a conflict occurs between the sponsor and the product owner. How should the project manager deal with the situation?
Question 393 Answer
A.
Postpone the meeting and invite a subject matter expert (SME) to join the next meeting.
B.
Continue the meeting and ask the project sponsor and product owner to take their discussion offline.
C.
Postpone the meeting and ask the project sponsor and product owner to take their discussion offline.
D.
Continue the meeting and use facilitation techniques to improve communication within the team.

Feedback

Question 394

Correct
Mark 1.00 out of 1.00

Question text

A project team has finished its first iteration out of six. The iteration’s delivery performance (velocity) was 50%. During the iteration retrospective, the team realizes that the complexity of the work was underestimated. What should the project manager do?
Question 394 Answer
A.
Update the issue log and escalate it to the project sponsor.
B.
Meet with the team to review internal actions to resolve the situation.
C.
Ask the technical manager to help the team with the issue.
D.
Ask to replace some team members with more experienced ones.

Feedback

Question 395

Correct
Mark 1.00 out of 1.00

Question text

At the end of a project, the project manager was asked to provide a performance rating of the project team members. What should the project manager mainly make reference to?
Question 395 Answer
A.
Feedback from the project sponsor
B.
Agreed-upon key performance indicators (KPIs)
C.
Input from project stakeholders
D.
Competencies of team members

Feedback

Question 396

Correct
Mark 1.00 out of 1.00

Question text

During a project’s execution phase, two team members are having conflicts with other team members within the team on technical and interpersonal levels. Which two actions should the project manager take first to address this conflict? (Choose two)
Question 396 Answer
A.
Ask human resources (HR) to intervene before it escalates and affects the team’s performance.
B.
Arrange individual meetings with the team members who cannot work together effectively.
C.
Address the conflict during team meetings for the entire team to participate and find solutions.
D.
Discuss the conflict early among the affected team members using a direct, collaborative approach.
E.
Plan to resolve the team members’ conflicts after the sprint and focus on achieving the goal.

Feedback

Question 397

Correct
Mark 1.00 out of 1.00

Question text

A project manager is leading a project in an organization that has a functional structure. The project manager has been informed by the team that the tasks related to the purchase of services are taking too long, as the purchasing department has other priorities. What should the project manager do?
Question 397 Answer
A.
Modify the project schedule to accommodate the delays in the purchase of services.
B.
Request that the purchasing tasks be outsourced through an existing purchasing vendor.
C.
Meet with the purchasing manager to find the source of the delays and agree on a purchasing schedule.
D.
Ask the project team to keep developing other tasks that do not depend on the purchase of services.

Feedback

Question 398

Correct
Mark 1.00 out of 1.00

Question text

A multiyear resource constraint project is midway through the execution phase. During a progress update meeting, it has been determined that there might be a schedule delay to deliver the project. The project manager has observed that all of the team members are working hard and lots of deliverables have already been completed. What should the project manager do immediately about this situation?
Question 398 Answer
A.
Ask the project planner to identify the critical path and respective delayed activities, and then investigate the reasons for the delay.
B.
Prepare a monthly report by highlighting the completed deliverables and communicate the delay to management.
C.
Register the schedule risk and present the new resources requirement to the change management board for schedule recovery.
D.
Ask the scheduler to update the schedule with the percent of work in progress (WIP) and communicate the results to the team.

Feedback

Question 399

Correct
Mark 1.00 out of 1.00

Question text

A few developers have identified a list of impediments at the daily standup and are asking for the project lead’s assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed. Which issue should the project lead focus on first?
Question 399 Answer
A.
Developing a new contract for production support.
B.
Finding a new product owner to prioritize the product backlog.
C.
Regulatory compliance issues discussed in the meeting.
D.
Recruiting, onboarding, and training new developers.

Feedback

Question 400

Correct
Mark 1.00 out of 1.00

Question text

In an industrial plant, the owner has decided to add more capacity to the plant by installing a new machine and updating the software used in production. This capacity enlargement will occur while the plant is still functioning and producing. The software update will be accomplished using an agile approach in order to minimize risk. The machine procurement, installation, and integration will be accomplished using predictive approaches. What types of communications will the project manager have to design into the schedule management plan to ensure the project will be on schedule?
Question 400 Answer
A.
Biweekly written status reports from the relevant stakeholders
B.
Weekly colocated meetings with the relevant stakeholders
C.
Biweekly conference calls with the relevant stakeholders
D.
Weekly one-on-one meetings with each of the relevant stakeholders

Feedback

Question 401

Correct
Mark 1.00 out of 1.00

Question text

In a daily standup meeting, a developer indicates that a backlog item will not be delivered because they need to take an unexpected leave for the next couple of days. The backlog item is a prerequisite for a feature expected by users in the next sprint review. What should the project lead do?
Question 401 Answer
A.
Ask the developer to postpone the leave until the backlog item is delivered.
B.
Ask the development manager to provide a replacement for a couple of days.
C.
Work with the product owner to change the priorities in the sprint backlog.
D.
Work with the product owner to inform the users that the feature is delayed.

Feedback

Question 402

Incorrect
Mark 0.00 out of 1.00

Question text

A project team member identified a procurement risk and sent an email to the project sponsor highlighting the risk. The sponsor forwarded the email to the project manager asking for further details. After speaking with the sponsor, the project manager decided to take preventive action. Which document should the project manager review with their team?
Question 402 Answer
A.
Risk management plan
B.
Quality management plan
C.
Communications management plan
D.
Procurement management plan

Feedback